Serco Space Services Provider Support Specialist

1 mese fa


Roma, Lazio, Italia Serco A tempo pieno

About the Role:

Serco is a leading Space Services Provider seeking a skilled Support Engineer to join our team in Rome. The successful candidate will be responsible for monitoring and controlling EO data production and dissemination in operational environments.

Key Responsibilities:

  • Configuration, setup, and integration of dissemination chain modules.
  • Development of tools and scripts to monitor and handle EO data production and dissemination flow.
  • Linux shell scripting and Python programming for maintenance and operation activities.
  • EO processing activities.
  • Support to testing and verification activities.
  • Execution of regular maintenance activities.
  • Real-time monitoring and control of end-to-end production and dissemination chains.
  • Execution of Transfer to Operations of service applications.
  • Management of service incidents and anomalies.
  • Update of Operational Procedures.
  • Second-level Help Desk technical support.
  • Contribution to prepare Operational Reports.

Requirements:

  • Linux OS knowledge and native shell scripting.
  • Ability to work in a team and share knowledge.
  • Proactive problem-solving attitude.
  • Anomaly investigations.
  • Technical documentation preparation.

Desirable Skills:

  • Good communication skills in English (spoken, written) and possibly Italian.
  • Proactive approach to problem identification and resolution.
  • Take full responsibility for the successful conclusion of activities and success-oriented.
  • Very good user liaison capability and team-player spirit.
  • Sharp and curious mind.
  • Availability to travel within Europe to attend meetings.

Additional Information:

Relocation support is available for EU passport holders. Serco is committed to diversity, equity, and inclusion, and we welcome applications from diverse candidates.



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