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Clinical Support Specialist

2 mesi fa

Pisa, Toscana, Italia Cook Medical A tempo pieno

Job Summary

The Clinical Support Specialist will be responsible for providing clinical support and education to doctors, as well as being the clinical expert within the vascular team. This role will involve developing an excellent knowledge of the product portfolio and providing service to clinical customers.

Key Responsibilities

  • Develop and maintain a deep understanding of the product portfolio and its applications.
  • Provide clinical support and education to doctors and other healthcare professionals.
  • Collaborate with the sales team to provide the best possible service to customers and patients.
  • Conduct product roll-outs and present new technologies to customers.
  • Provide market intelligence and feedback to the division personnel.
  • Seek and evaluate new product ideas and provide information to the sales manager and account manager.
  • Ensure that all new or updated product information is distributed to and understood by customers and team members.
  • Participate in local and international exhibitions, meetings, and lectures to forward relevant information to the divisional team.

Securing Employee Development and Organisational Culture

  • Maintain our culture, values, and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.
  • Ensure all quality, regulatory, and product-specific requirements are met within the scope of responsibility.
  • Conduct Cook business with integrity and in compliance with applicable standards, including Cook policies.

Qualifications

  • Relevant experience in clinical support is desirable.
  • Knowledge of relevant clinical procedures is desirable.
  • Ability to interpret clinical data.
  • Very good communication and inter-personal skills.
  • High level of self-motivation.
  • Good working knowledge of Microsoft Office.
  • Language Skills – good written and verbal command of English and other relevant languages.
  • Proven problem-solving skills.
  • Excellent organisational skills.
  • Excellent Networking skills.
  • Excellent numeric skills.
  • Availability and willingness to travel extensively on Company business.