IT Architect Consumer

4 settimane fa


Alba, Italia Ferrero A tempo pieno
Job Overview

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world.

About the Role

We are seeking a talented and visionary IT Architect to join our global Center of Excellence for Consumer technology. In this role, you will lead the design and implementation of state-of-the-art global Consumer Engagement Platforms, Consumer Data Platforms (CDP), and Customer Relationship Management (CRM) systems, ensuring scalable and future-proof solutions for our global operations.

Main Responsibilities
  1. Architect end-to-end solutions for applications, including frontend, backend, middleware, and infrastructure components, as well as data migration and integration scenarios.
  2. Ensure that future country rollouts and global expansions adhere to best practices and enterprise architecture principles, while also managing the decommissioning of legacy applications.
  3. Stay current with industry trends and emerging technologies and recommend innovations to drive future growth and drive cloud computing strategies (preferably on AWS).
  4. Collaborate closely with cross-functional teams - including Marketing, Media, IT, Data Science, and external vendors - to ensure technical solutions meet business objectives and engage with regional business units to translate their needs into technical designs that balance local requirements with the global strategic goals of the organization.
  5. Ensure seamless end-to-end integration between platforms such as CRM, CDP, and Marketing Automation tools, delivering unified, data-driven consumer experiences across all channels.
  6. Support the Demand Manager by providing technical expertise for incoming business requests, playing a key role in technical feasibility analysis and guiding business stakeholders.
  7. Oversee the development of architecture documentation, including system diagrams, data flow diagrams, and technical specifications, ensuring all platforms meet internal and external compliance standards (e.g., GDPR, CCPA).
  8. Drive continuous improvement of consumer engagement platforms by leveraging analytics and feedback from global teams.
  9. Coordinate external stakeholders, such as System Integrators and consultants, to ensure collaborative and effective solutions that seamlessly integrate into the Ferrero IT ecosystem.
Requirements

You have a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

You have at least 6+ years of previous experience in IT architecture roles, focusing on Consumer Engagement, Consumer Data Platforms (CDP), and CRM systems.

You have strong expertise in SAP CX (e.g., SAP CDC, SAP CDP, SAP Emarsys) and expertise in web technologies such as Java, PHP, HTML5, JavaScript (JS), and CSS.

You bring experience with integration technologies (SAP CPI), API management, and data migration strategies and are familiar with Drupal CMS or similar platforms, as well as the Atlassian Suite (JIRA, Confluence, Bitbucket) and CI/CD pipelines.

You have strong knowledge of data modeling, data governance, and integration patterns and a strong understanding of cloud computing platforms (preferably AWS), with experience in SaaS, IaaS, and PaaS solutions.

You have experience in people management and will contribute to the success of the team thanks to your proactive problem-solving skills, a high level of resilience and goal orientation in a fast-paced global environment as well as strong communication skills to effectively collaborate with cross-functional teams and are able to present technical solutions to non-technical audiences.

You are fluent in English and Italian.


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