IT Architect for Consumer Engagement Platforms
4 settimane fa
The Ferrero Group is seeking an IT Architect with a focus on Consumer Engagement Platforms, Consumer Data Platforms (CDP), and Customer Relationship Management (CRM) systems. In this role, you will lead the design and implementation of state-of-the-art global Consumer Engagement Platforms, Consumer Data Platforms (CDP), and CRM systems, ensuring scalable and future-proof solutions for our global operations.
As an IT Architect, you will be responsible for architecting end-to-end solutions for applications, including frontend, backend, middleware, and infrastructure components, as well as data migration and integration scenarios. You will ensure that future country rollouts and global expansions adhere to best practices and enterprise architecture principles.
You will collaborate closely with cross-functional teams, including Marketing, Media, IT, Data Science, and external vendors, to ensure technical solutions meet business objectives. You will engage with regional business units to translate their needs into technical designs that balance local requirements with the global strategic goals of the organization.
In this role, you will also oversee the development of architecture documentation, including system diagrams, data flow diagrams, and technical specifications. You will ensure all platforms meet internal and external compliance standards (e.g., GDPR, CCPA). Additionally, you will drive continuous improvement of consumer engagement platforms by leveraging analytics and feedback from global teams.
Requirements for the role include a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, and at least 6+ years of previous experience in IT architecture roles focusing on Consumer Engagement, Consumer Data Platforms (CDP), and CRM systems.
You will bring strong expertise in SAP CX, web technologies such as Java, PHP, HTML5, JavaScript, and CSS, and experience with integration technologies (SAP CPI), API management, and data migration strategies. You will also have a strong understanding of cloud computing platforms (preferably AWS), with experience in SaaS, IaaS, and PaaS solutions.
You will have experience in people management and will contribute to the success of the team thanks to your proactive problem-solving skills, a high level of resilience and goal orientation in a fast-paced global environment, and strong communication skills to effectively collaborate with cross-functional teams and present technical solutions to non-technical audiences.
You are fluent in English and Italian.
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