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Client Services and Support Specialist

2 mesi fa

Roma, Lazio, Italia Michael Page International Italia S.R.L. A tempo pieno

Job Summary

Michael Page International Italia S.R.L. is seeking a Client Services and Support Specialist to provide operational support to Euronext market professionals. The ideal candidate will have a financial background and experience in client services, with strong analytical and organizational skills.

Key Responsibilities

  • Act as the central point of contact for an allocated group of clients on operational matters.
  • Ensure an efficient incident management process and escalate issues accurately and in a timely manner.
  • Provide client support and follow up on all questions or issues until resolution.
  • Contribute to operation enhancement projects and review specifications.

Requirements

  • Financial background and knowledge of Euronext's direct and indirect client base.
  • Prior relevant Client Services experience.
  • Strong analytical and organizational skills with a problem-solving attitude.
  • Experience with project management and the ability to monitor.

About the Company

Michael Page International Italia S.R.L. is a leading recruitment agency in Italy, providing expert recruitment services to clients across various industries.