Field Service Specialist for South Italy Region
3 settimane fa
Job Title: Field Service Specialist for South Italy Region
About the Role:
We are seeking a highly motivated Field Service Specialist to join our team in South Italy. The successful candidate will be responsible for providing technical support to our clients in the region, ensuring the proper functioning of our laboratory facilities and equipment.
Key Responsibilities:
- Carry out installations and guarantees
- Execute corrective technical actions
- Carry out repair actions and maintenance visits
- Report data regarding the quality situation of the installations from the field of work to the head office
- Maintain the quality of installations & detects errors
- Keep physicians informed about the proper functioning of the laboratory facilities
- Provides basic technical training after installation
- Provides support to sales and marketing teams in congresses, exhibitions, and workshops
- Optimizes net sales within its territorial scope in cooperation with sales representatives
- Complete and record the installation and maintenance reports
- Manage the packaging waste generated in the field work in an appropriate way
Requirements:
- University degree or equivalent in engineering or biosciences
- Advanced certificate in electronics and/or equivalent industry experience
- Technical knowledge of electronic equipment (preferably IVD)
- Knowledge as a user of PC tools and software applications
- Languages: fluent Italian and English
- Knowledge of electronic equipment compliance with SOP's and WI's
- Self-motivation with the ability to work under stressful situations
- 3-5 years of experience managing technical teams in the IVD industry including direct customer contact
What We Offer:
- Mobile working
- Flexible time and work-life-balance
- Ticket restaurant
- Canteen
- Campus training platform for the growth of your knowledge and skills
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