Land Experience Design Specialist
3 giorni fa
We are seeking a highly skilled Land Experience Design Specialist to join our team at Carnival Cruise Line. As a key member of our Guest Experience department, you will play a pivotal role in designing and implementing new and strategic land experiences that exceed our guests' expectations.
About the Role
As a Land Experience Design Specialist, you will be responsible for:
- Designing and implementing new and strategic land experiences that align with our brand positioning and USPs.
- Maintaining commercial relationships with worldwide tour operators and partners to ensure seamless execution of land experiences.
- Identifying and developing compelling narratives and concepts for land experiences that showcase our unique selling points.
Key Responsibilities
You will:
- Negotiate and source new strategic products that meet our quality and safety standards.
- Stay up-to-date on the latest touristic trends and opportunities in various destinations to inform your design decisions.
- Continuously fine-tune existing products based on guest feedback, tour operator input, and inspection trips.
- Analyze cost and revenue trends to optimize land experience offerings.
Requirements
To be successful in this role, you will need:
- An academic background in Hospitality and Tourism Management, Languages and Cultures for Business and Tourism, or Economics.
- Proven experience in the tourism industry, travel agencies, or tour operators.
- Excellent knowledge of global tour operators and digital practices.
- Strong communication skills to promote open and transparent communication across departments.
- Willingness to travel to monitor land experience delivery and guest satisfaction.
- Proficiency in MS Office and ability to work in a fast-paced environment.
- Fluency in English and a second foreign language is a plus.
Why Carnival Cruise Line
We offer a dynamic and inclusive work environment where you can grow your career and make a meaningful impact on our guests' experiences. As a Land Experience Design Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional guest experiences.
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