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Facilities Management Specialist

2 mesi fa

Ascoli Piceno, Marche, Italia JLL A tempo pieno
{"title": "Facilities Manager", "description": "Job Summary

We are seeking a highly skilled Facilities Manager to join our team at JLL. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of facilities services across a pharmaceutical production site.

About the Role

This is a unique opportunity to work in a fast-paced, dynamic environment where you will be responsible for managing the Integrated Facilities Management (IFM) including GMP operations on site. You will establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads.

Key Responsibilities
  • Manage the IFM including GMP operations on site for our client in the pharmaceutical industry.
  • Establish open and transparent relationships with client stakeholders to establish trust and credibility in the delivery of JLL's services.
  • Establish a 'Safety First' culture on the site and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviors.
  • Maintain interface with key client stakeholders, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact tenant relations issues.
  • Manage quality compliance (regulatory, client and JLL) for all relevant in-scope systems and processes in JLL scope of works.
  • Deliver against the set KPI's around downtime, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area's.
  • Ensure compliance with portfolio wide initiatives and required local laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.
  • Supervise vendor performance and ensure our JLL staff and 3rd party vendor partners meet all EHS, GxP, SLA, KPI, Satisfaction Surveys and Scope of Work (SOP) requirements.
  • Understand in detail the contract scope and manage to that delivery while also recognizing opportunities to improve customer experience, outcomes and/or operational savings.
  • Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process.
  • Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
  • Recognize success of the team and the individual using appropriate recognition and rewards.
  • Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
  • Implement best practice from within and outside of JLL.
Requirements
  • A manufacturing mindset and experience in the manufacturing domain.
  • 8+ years of relevant working experience in a GMP facility or similarly regulated industry.
  • Knowledge of Quality Management processes in regulated environments.
  • Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related PL.
  • A strategic thinker with capability and experience to work with a wide range of stakeholders.
  • Hands-on if required; reputation for delivering results.
  • Strong communicator, both verbally written, in English and local language.
  • Strong interpersonal skills and problem-solving ability.
Desirable
  • Experience with the specific client (as supplier or former employee) and/or JLL.
  • Degree in Engineering, or a related field, inclusive of excellent working knowledge of buildings services installations.

Location: Ascoli

Job ID: #J-18808-Ljbffr