Customer Support Specialist
9 ore fa
We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Responsibilities- Provide timely and effective customer support via email, chat, and phone
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain a deep understanding of our products and services
- Stay up-to-date with industry trends and best practices in customer support
- Native level of written and verbal communication skills in Italian
- Excellent communication and interpersonal skills
- Experience in customer support or a related field
- Good computer skills and proficiency in Microsoft Office
- Ability to work in a fast-paced environment and adapt to changing priorities
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Professional development and growth opportunities
- Relocation package and assistance with finding accommodation
- Complimentary Portuguese lessons and cultural immersion
If you are a motivated and customer-focused individual with a passion for languages, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you
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