Field Service Engineer

2 settimane fa


Comun Nuovo, Lombardia, Italia EFI A tempo pieno

At EFI, we're committed to empowering the growth and success of the print business. As a Field Service Engineer, you'll play a critical role in delivering exceptional technical support to our global customer base.

As a key member of our team, you'll be responsible for providing end-to-end technical support, including onsite technical support, installations, and end-user training. You'll also be required to travel extensively to customer sites, providing feedback to our Italian R&D and service team.

To succeed in this role, you'll need a strong technical background in mechatronics, with a focus on electro-mechanical devices. You'll also need excellent communication skills and a customer-focused approach.

Key responsibilities include:

  • Providing technical support to customers worldwide
  • Onsite technical support of our Inkjet Textile printers
  • Installations and tradeshow support
  • End-user training and feedback to our R&D team

Requirements include:

  • Technical degree or equivalent experience in Mechatronics
  • Italian mother tongue and fluent English
  • Strong interest in computer technology and re-calibrations
  • Knowledge of Siemens PLC S7, Sinamics, and brushless motor and drive
  • Experience or knowledge of commissioning industrial machines
  • Good communication skills and customer focus

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