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Field Service Engineer
1 mese fa
At EFI, we're committed to empowering the growth and success of the print business. As a Field Service Engineer, you'll play a critical role in delivering exceptional technical support to our global customer base.
As a key member of our team, you'll be responsible for providing end-to-end technical support, including onsite technical support, installations, and end-user training. You'll also be required to travel extensively to customer sites, providing feedback to our Italian R&D and service team.
To succeed in this role, you'll need a strong technical background in mechatronics, with a focus on electro-mechanical devices. You'll also need excellent communication skills and a customer-focused approach.
Key responsibilities include:
- Providing technical support to customers worldwide
- Onsite technical support of our Inkjet Textile printers
- Installations and tradeshow support
- End-user training and feedback to our R&D team
Requirements include:
- Technical degree or equivalent experience in Mechatronics
- Italian mother tongue and fluent English
- Strong interest in computer technology and re-calibrations
- Knowledge of Siemens PLC S7, Sinamics, and brushless motor and drive
- Experience or knowledge of commissioning industrial machines
- Good communication skills and customer focus
