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Senior Hospitality Manager

1 mese fa

Roma, Lazio, Italia Corecruitment A tempo pieno
Job Title:

Senior Hospitality Manager - Luxury Accommodation

Location: Rome or Venice based

Salary: €60,000 - €70,000 gross per annum

We are seeking an experienced Senior Hospitality Manager to oversee the operations and performance of two prominent accommodation properties located in Rome and Venice.

This role requires a seasoned hospitality professional with a strong focus on leadership, business acumen, and delivering exceptional guest experiences.

The Senior Hospitality Manager is responsible for managing all operational aspects of the properties, from daily staff supervision to guest services.

Acting as a brand ambassador for the properties, this individual provides leadership and strategic direction across all departments to enhance service standards, optimize operations, and ensure guest satisfaction.

They will collaborate closely with the headquarters team and key stakeholders to drive success.

Key Responsibilities:

  • Manage the overall operations and performance of properties in both Rome and Venice.
  • Drive guest satisfaction by ensuring the highest level of service across all departments.
  • Lead and develop teams to foster a culture of excellence and innovation.
  • Oversee financial performance, including budgeting, forecasting, and cost management.
  • Ensure each property aligns with brand standards while embracing the unique local culture.
  • Collaborate with various departments to implement strategies that enhance guest experience and operational efficiency.
  • Monitor key performance indicators (KPIs) to ensure continuous improvement and growth.

Qualifications:

  • Proven experience in a senior management role within the hospitality industry, ideally overseeing multiple properties.
  • Strong leadership and team development skills.
  • Excellent business and financial management acumen.
  • A passion for delivering exceptional guest experiences.
  • Ability to adapt to a fast-paced, dynamic environment.
  • Familiarity with the Rome and Venice hospitality markets is a plus.