Sea Logistics Specialist
3 settimane fa
As a key member of our Operational Care Center team, you will play a vital role in coordinating transport activities and providing exceptional customer service. Your responsibilities will include handling customer inquiries and complaints, coordinating export and import shipments, and optimizing operational processes for efficiency.
Responsibilities:
- Handle customer requests and complaints in a timely and professional manner
- Coordinate export and import shipments, including LCL shipments
- Provide customers with quotes and inform them of shipment progress
- Identify and resolve issues, ambiguities, and incompleteness
- Optimize operational and administrative processes for efficiency
Requirements:
- Bachelor's degree in Logistics or Supply Chain Management
- Proven experience in Sea Logistics and customer service
- Strong knowledge in Freight Forwarding
- Native Italian language and excellent verbal and written English skills
About Kuehne + Nagel:
As one of the world's leading logistics companies, we are committed to shaping the world of logistics through innovative and sustainable solutions. Our Italian branch has been active for almost 60 years, with 32 locations and over 1,750 team members partnering with over 3,000 clients.
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