Luxury Fashion Service Expert

3 settimane fa


Milano, Lombardia, Italia End. A tempo pieno

About the Role:

We are seeking a highly motivated and charismatic Service Advisor to join our team at END. in Milan. As a Service Advisor, you will be responsible for delivering exceptional customer service, building relationships with our customers, and driving sales growth.

Key Responsibilities:

  • Network with customers to develop new and existing relationships, achieving and exceeding sales targets.
  • Support the store team in maximizing sales and enhancing the company profile.
  • Provide exemplary service techniques, driving excellence in service as a standard.
  • Maintain awareness of product and merchandising standards, replenishing stock and following visual merchandising guidelines.
  • Share knowledge of products and the industry with customers.
  • Handle financial transactions professionally, ensuring accuracy.

Requirements:

  • Experience in a customer-facing role, preferably in luxury fashion or a related industry.
  • Ambition within the retail function, with a desire to develop within our business.
  • Sociable and charismatic, with excellent written and verbal Italian and Mandarin communication skills.
  • English speaking is desired but not essential.

About Us:

END. is a leading luxury fashion retailer, recognized for its innovative approach and commitment to excellence. We are passionate about delivering exceptional customer experiences and building long-term relationships with our customers.

What We Offer:

We offer a dynamic and supportive work environment, with opportunities for career development and growth. If you are a motivated and ambitious individual who is passionate about luxury fashion and customer service, we encourage you to apply for this exciting opportunity.


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