Luxury Fashion Advisor
3 settimane fa
Exceptional Career Opportunity
Dolce & Gabbana is seeking a highly skilled Luxury Fashion Advisor to join our Global E-commerce department in Milan.
Main Responsibilities:
- Drive sales growth and exceed individual and store sales goals, enhancing business development.
- Provide top-notch customer service by exceeding client expectations, demonstrating excellent product knowledge and Dolce&Gabbana history and heritage.
- Ensure high-quality sales and exceed individual KPI goals by delivering exceptional customer service.
- Capture meaningful client data for personalization and relationship-building opportunities.
- Maintain accurate and organized client books, providing regular follow-up on sales and client requests.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion and luxury products.
- Partner with colleagues to ensure a consistent exceptional client experience and contribute to a positive working environment.
- Adhere to Dolce&Gabbana Image standards and guidelines.
- Invite clients to company events and accompany them to events.
- Travel to meet with clients as needed.
Key Requirements:
- Previous experience in commercial/customer service roles in the Fashion & Luxury industry.
- Fluent English language skills (written and spoken).
- Problem-solving, adaptability, and multitasking abilities.
- Strong knowledge of the luxury industry and a customer-oriented attitude.
Location: Italy, Milan
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