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Risk Management and Control Specialist

2 mesi fa

Milano, Lombardia, Italia ING A tempo pieno

Job Overview

The Operational Design, Control & Resilience team is pivotal in enabling ING to manage all non-financial risks effectively while ensuring exceptional customer experiences at optimal costs. This team provides a comprehensive, process-oriented perspective on risks and controls, facilitating continuous improvement in processes.

This role is crucial for the consistent and efficient application of the Non-Financial Risk framework throughout the organization. The team offers insights into the control environment's status, prioritizes risk mitigation, and demonstrates compliance to both internal and external stakeholders. Additionally, it supports the design and execution of effective controls.

The Control & Resilience Business Partner plays a vital role in engaging the bank's Risk Owners, assisting them in fulfilling their responsibilities regarding control and resilience. The focus is on enhancing the efficiency and effectiveness of first line of defense (1LoD) processes and activities while optimizing collaboration with stakeholders.

The successful candidate will be integrated into the ODCR Team (Control & Resilience Business Partners) and will contribute to non-financial risk management by assisting the Process Leader in conducting comprehensive reviews of end-to-end business processes. This includes assessing and identifying risks in accordance with established policies and guidelines, designing mitigating strategies, evaluating controls, and systematically tracking and reporting identified gaps to management.

Key Responsibilities

The Control & Resilience Business Partner is responsible for fostering a thorough understanding of risk ownership and management across the organization through various activities:

  • Assisting and/or coordinating with Business Owners in the prompt assessment and documentation of inherent and residual risks associated with products, processes, and applications, while collaborating with the PARP Gatekeeper to ensure adherence to the Product Approval Review Process (PARP).
  • Supporting Business Owners in specific Risk & Identification Assessment initiatives and monitoring related mitigative actions.
  • Aiding Business Owners in the design of process controls, focusing on effectiveness, efficiency, and customer experience.
  • Assisting Business & Control Owners in conducting gap analyses and monitoring new global policies, control standards, and regulatory requirements.
  • Coordinating with Issue Owners to ensure timely definition of Issues and Events.
  • Collaborating with Sourcing Gatekeepers to ensure that Contract Managers effectively monitor and manage their own risks in sourcing arrangements.
  • Working with the Operational & Resilience team to ensure that Process Owners accurately monitor and manage their processes and services in line with Operational Resilience requirements.
  • Providing Business Owners with a comprehensive view and advice on the effectiveness and efficiency of the risk control environment across various value chains, processes, policies, and risk categories.
  • Collaborating with other departmental areas to facilitate the cohesive development of an overarching framework that encompasses processes, risk and control logs, and internal documentation (policies and procedures).

Required Skills

The ideal Control & Resilience Business Partner should possess the following qualifications:

  • Proficient in verbal and written English.
  • Strong networking abilities, with a focus on establishing and maintaining positive working relationships internally and externally to achieve organizational goals.
  • Excellent command of MS Office Suite, SharePoint, and MS Teams.
  • Familiarity with risk and control environments, including the identification, definition, assessment, and mitigation of control gaps and weaknesses.
  • Outstanding organizational and interpersonal communication skills.
  • Well-organized, proactive, self-motivated, and eager to learn.
  • Ability to work independently with minimal supervision while effectively collaborating with team members.
  • Strong problem-solving skills and a results-oriented mindset to meet strict deadlines.
  • Good flexibility, integration, and facilitation skills, with a proactive attitude.

Employment Type: Permanent

About ING

ING provides numerous opportunities for building a diverse and fulfilling career. As part of an innovative international digital bank, you will be working in a dynamic environment that fosters personal and professional growth, aligning with our belief in empowering individuals to achieve their visions for a better future.

Benefits of Joining ING

In addition to being part of a collaborative and innovative team, we offer:

  • Flexible smart working arrangements.
  • Competitive base salaries along with performance-based bonuses.
  • A diverse and inclusive culture.
  • An international work environment.
  • A commitment to sustainability.
  • Extensive training and development opportunities.
  • Initiatives focused on physical and mental well-being.
  • A special day off for your birthday.
  • Complimentary water and coffee at the office.

Our Commitment

Diversity is a core aspect of our corporate culture, and we are dedicated to fostering a safe and inclusive environment based on mutual respect and the value of diversity, providing equal job opportunities to all qualified candidates.