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Internationalization Program Manager III

2 mesi fa

Roma, Lazio, Italia Expedia Group A tempo pieno
Internationalization Program Manager III

At Expedia Group, we're shaping the future of travel technology, and we're looking for a highly skilled Internationalization Program Manager III to join our Globalization Technology team.

About the Role:

  • Map out key stakeholders from Partner Traveler Products, Engineering, Design, and Marketing teams to understand current state ecosystem and build strategic partnerships to apply a holistic approach to internationalization.
  • Perform audits of current internationalization libraries and translation pipelines to establish clear baseline of current state and define ideal state.
  • Collaborate with cross-functional teams (Vrbo and Partner Central being a priority) including Product Management, Engineering, Design, and Marketing to integrate internationalization requirements into product roadmaps and development cycles.
  • Partner with Engineering teams to ensure delivery on future market expansion efforts by ensuring all i18n components are followed to allow for bi-directional text and multi-plurals such as ICU syntax.
  • Lead GenAI efforts related to i18n through testing GPT-4 and GitHub co-pilot's ability to automate scanning and fixing of i18n issues.
  • Improve our i18n analytics reporting through revamping our current Tableau dashboard and ensure automatic surfacing of data in both Localization and Quality Platform teams dashboards.
  • Work with key partners on designing and building a Global Readiness Scorecard to help us understand the readiness level of our products and ensure i18n compliance from a Dev and Design standpoint.
  • Lead efforts in testing and integrating Figma connector in XTM to enable agility at the design and dev stages and advocate for pseudo-localization practice and adoption.
  • Serve as a subject matter expert on internationalization best practices, standards, and tools, providing guidance and training to internal teams through advocacy programs.
  • Build and present internationalization roadmap and present results to stakeholders during business reviews, tech and XD sync ups, etc.
  • Conduct market research and competitive analysis for internationalization to identify opportunities and challenges in target markets and provide insights for a better local user experience.

About You:

  • Bachelor's degree in a relevant field (e.g., International Business, Linguistics, Computer Science) required; Master's degree preferred.
  • PMP or equivalent project management certification preferred.
  • Proven experience managing internationalization or localization projects in a fast-paced, technology-driven environment, preferably within the travel industry.
  • Good understanding of internationalization concepts, standards, and best practices, with hands-on experience implementing them in software or digital products.
  • Strong program management skills, good business acumen and adaptability, strategic thinking and effective tasks prioritization to deliver results in a dynamic and evolving environment.
  • Excellent communication and collaboration skills, with the ability to work cross-functionally and build relationships with stakeholders at all levels.
  • Proficiency in multiple programming languages is a plus (Python, VueJS framework, Java, Rails framework, PHP).
  • Experience with international SEO, SEM, or digital marketing is desirable.
  • Bilingual in French and English required.