Senior Ad Intel Client Service Specialist

3 settimane fa


Assago, Italia Nielsen A tempo pieno
About the Role

We are seeking a highly skilled and motivated Client Service Representative to join our Ad Intel team at Nielsen. As a key member of our team, you will be responsible for providing exceptional client support, training, and relationship management.

Key Responsibilities
  • Act as the primary point of contact for clients, responding to queries and providing timely support.
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Collaborate with the delivery team to ensure seamless client onboarding and ongoing support.
  • Prepare and deliver high-quality reports and presentations to clients, showcasing our expertise and value.
  • Stay up-to-date with industry trends and developments, applying this knowledge to drive client engagement and satisfaction.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Proficiency in MS Office and Google products, with experience in data analysis and reporting.
  • Ability to learn quickly and adapt to new technologies and processes.

Please note that job seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.



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