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Tourism Marketing Key Account Manager

1 mese fa

San Remo, Liguria, Italia DESIGN MANAGEMENT S.R.L. A tempo pieno
About the Role

We are seeking a highly skilled Tourism Marketing Key Account Manager to join our team at The Mall Luxury Outlets. As a key member of our marketing team, you will be responsible for developing and implementing strategies to attract high-end tourists to our luxury outlet villages.

Key Responsibilities
  • Support the Tourism Marketing Manager in defining short and medium-term strategies to increase incoming flows of qualitative visitors to our malls.
  • Organize sales calls, B2B trips/meetings, and events to enhance collaboration with relevant partners and develop new relationships.
  • Attend tourist exhibitions and workshops to promote The Mall Luxury Outlets brand and follow up on leads.
  • Identify suitable stakeholders in the luxury hospitality industry to develop new collaborations and create effective plans to target the market.
  • Develop and manage relationships with DMCs in Italy and the Cote d'Azur to direct visitors to our malls.
  • Analyze market trends and tourist flow to better address and update business development.
  • Manage visit reservations, organize familiarization trips, and ensure a unique luxury shopping experience for our guests.
  • Collect and address needs and requests from hotels, tour operators, and customers.
  • Prepare periodic reports and analysis on achieved results and market trends.
  • Create and develop travel packages and experiences to promote our mall's destinations.
  • Organize business-to-client experiential events to promote The Mall Luxury Outlets offer and surrounding touristic destinations.
Requirements
  • Proficient in Russian language, fluent speaker in English and Italian.
  • Previous working experience in the luxury tourism industry as an incoming tour operator, front office agent, sales agent, reservation agent, or similar position.
  • Excellent commercial awareness and customized communication skills, able to work in a fast-paced and dynamic environment.
  • Empathic person, able to build up interpersonal relationships.
  • Passionate and enthusiastic person, with endless energy and a positive attitude.
  • Expert in using MS Office Suite and social media.
  • Available to travel frequently.
  • Proven organizational skills and project management attitude.
About Us

The Mall Luxury Outlets is a retail brand operating exclusive outlet villages dedicated to luxury brands only. We are committed to building a diverse workforce and believe that diversity enriches the workplace, fostering our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.