Data-Driven Customer Experience Transformation Specialist
3 settimane fa
Job Description
">We are seeking a talented Data-Driven Customer Experience Transformation Specialist to join our team in Milan, Italy. This is an exciting opportunity for an experienced professional to lead digital transformation initiatives and drive business growth.
">About the Role
">The successful candidate will be responsible for setting up tools to track digital 1st-party data, creating tracking briefs, implementing necessary tags into the Tag Management system, and analyzing data to monitor proper functioning. Additionally, they will help digitalize 1st-party data coming from non-digital sources, evaluate user journeys, and define strategies to improve conversion rates.
">Key Responsibilities
">- ">
- Setting up tools to track digital 1st-party data">
- Creating tracking briefs according to defined architecture">
- Implementing necessary tags into the Tag Management system">
- Analyzing data to monitor proper functioning">
- Digitalizing 1st-party data coming from non-digital sources">
- Evaluating user journeys and defining strategies to improve conversion rates">
Requirements
">To succeed in this role, you will need:
">Qualifications
">- ">
- Bachelor's Degree in Digital Marketing, Economics, Mathematics, Engineering, or similar">
- 2+ years of experience in similar roles">
- Knowledge of DMP and CDP setup, mechanisms, and panels">
- Knowledge of Tag Management solutions">
- Familiarity with frontend programming languages (e.g., JavaScript)">
- Familiarity with Media KPI of programmatic campaigns">
- Nice to have: familiarity with relational databases">
- Nice to have: familiarity with mechanisms of tracking in browsers and apps">
- Fluent English">
- Problem-solving skills and customer management abilities">
- Proactive attitude towards clients and teams with strong collaboration">
What We Offer
">We provide:
">Salary Range
">€55,000 - €70,000 per year, depending on experience.
">Benefits
">- ">
- Flexible working hours and home office">
- Fully covered certifications in Salesforce, Adobe, Microsoft, etc.">
- Full access to Dentsu Academy, LinkedIn Learning, and on-site learning sessions">
- Team events">
- Vacation time">
- Laptop and equipment">
About Us
">Merkle DACH is a full-service, data-driven customer experience transformation company that partners with top 500 companies in the DACH region and Eastern Europe. We are part of the global Merkle brand, the largest brand within the dentsu group, which shares our network of over 66,000 passionate individuals in 146 countries.
-
Milano, Lombardia, Italia Salesforce A tempo pienoAbout SalesforceSalesforce, the Customer Company, empowers businesses to reimagine their customer experiences through innovative AI-driven solutions and data analytics. Our mission is to inspire a future where business and technology converge to drive growth, innovation, and positive change. At Salesforce, we believe that every company has the potential to...
-
Digital Transformation Specialist
1 mese fa
Milano, Lombardia, Italia Merkle A tempo pienoAbout UsMerkle, a global full-service data-driven customer experience transformation company, partners with top 500 companies in the DACH region and Eastern Europe.We are seeking a highly skilled Digital Transformation Specialist to join our team. As a specialist, you will play a key role in implementing digital solutions that drive business growth and...
-
Data-Driven Ecommerce Specialist
3 ore fa
Milano, Lombardia, Italia Pandora AS A tempo pienoAbout UsPandora A/S is a multinational jewelry company present in over 80 countries. Our mission is to provide analytical support for PANDORA within the SEMEA Region.Job SummaryWe are seeking an experienced Data-Driven Ecommerce Specialist to join our team. In this role, you will work closely with the eCommerce Analytics Optimization Manager and Marketing...
-
Data and AI Transformation Expert
3 ore fa
Milano, Lombardia, Italia Microsoft Corporation A tempo pienoMicrosoft Corporation is a global leader in technology innovation, empowering organizations to achieve their digital transformation goals. Our Industry Solutions Delivery organization brings together a team of experts in data and AI, committed to delivering cutting-edge solutions that meet the unique needs of our clients.The role of Consulting Solution...
-
Cloud Data Architecture Specialist
2 giorni fa
Milano, Lombardia, Italia NTT DATA ITALIA S.P.A. A tempo pienoNTT DATA Italia S.p.A. is a leading provider of IT and business process outsourcing services. We help organizations navigate the rapid evolution of technology, respond to growing customer expectations, and leverage innovation and deep industry expertise to drive digital transformation. Our team works in a collaborative environment where creativity,...
-
AI-Driven Customer Success Strategist
2 settimane fa
Milano, Lombardia, Italia Crossover A tempo pienoCompany OverviewCrossover is a forward-thinking company at the forefront of innovative customer success strategies. Our mission is to revolutionize client experiences by harnessing the power of artificial intelligence.Salary: $120,000 - $180,000 per year, depending on experience and qualifications.Job DescriptionIn this role, you will be part of a bold new...
-
Data-Driven Digital Strategist
3 ore fa
Milano, Lombardia, Italia Groupm Italy A tempo pieno**About Us**GroupM Italy is a leading media and marketing company that empowers brands to reach their target audiences effectively.**Job Summary**We are seeking an experienced Data-Driven Digital Strategist to lead our digital analytics projects for high-profile clients.**Key Responsibilities**Develop and convey data-driven CRO and digital analytics...
-
Education Transformation Specialist
3 ore fa
Milano, Lombardia, Italia Gostudent Gmbh A tempo pienoWe are seeking a talented and passionate individual to join our international team as an Education Transformation Specialist.This role offers you the opportunity to work with families, students, and educators to understand their needs and provide tailored solutions to their tutoring inquiries.As an Education Transformation Specialist, you will guide...
-
Data Architect
3 ore fa
Milano, Lombardia, Italia Salesforce A tempo pienoAbout the RoleSalesforce is seeking a seasoned Data Architect to lead data-led transformations for our customers in the EMEA Growth Market territory. As a key member of our Solution Engineering team, you will craft customer engagement and deliver groundbreaking results by harnessing the power of real-time data analytics and AI.Key ResponsibilitiesPromote the...
-
Milano, Lombardia, Italia Metrikflow A tempo pienoAt Metrikflow, we are a remote-first Berlin-based tech-driven company dedicated to supporting companies in their sustainability transition towards net zero. Our mission is driven by climate-tech-backed data, algorithms, and industrial expertise.We seek a talented professional to join our dynamic environment with a deep motivation to make a positive impact on...
-
Milano, Lombardia, Italia Salesforce, Inc. A tempo pienoAbout the RoleWe're seeking a seasoned Solution Engineer to join our team as a Customer Experience Transformation Consultant. In this role, you will be instrumental in delivering thought leadership and owning solutions to enhance our customers' experience.Key Responsibilities:Coordinate and lead the entire solution cycle through close collaboration with...
-
Customer Experience Advocate
1 mese fa
Milano, Lombardia, Italia Everli A tempo pienoAbout the Role:">Provide exceptional customer service as a Customer Care Specialist, ensuring a seamless and personalized experience for our clients.Collaborate with the Support and Live Operations team to resolve customer inquiries, concerns, and issues in a timely and effective manner.Familiarize yourself with new products and services, staying up-to-date...
-
Vodafone AI Transformation Specialist
5 giorni fa
Milano, Lombardia, Italia Vodafone A tempo pieno**Company Overview**Vodafone is a leading global telecommunications company that is transforming the way people communicate, collaborate, and access information. As an Artificial Intelligence Technical Specialist, you will play a critical role in driving this transformation by leveraging cutting-edge AI technologies to enhance our customers' experience.**Job...
-
Data-Driven Marketing Strategist
3 settimane fa
Milano, Lombardia, Italia Greenhouse - Ats A tempo pienoAbout the RoleAt Greenhouse - Ats, we're looking for a highly skilled Digital Marketing Manager to join our team. The successful candidate will be responsible for developing and executing data-driven digital marketing strategies to drive acquisition efforts.The Ideal CandidateWe're seeking an experienced professional with 5+ years of experience in B2B...
-
Business Transformation Specialist
3 ore fa
Milano, Lombardia, Italia ENGINEERINGUK A tempo pienoCompany OverviewAt ENGINEERINGUK, we are reimagining the way businesses operate. Our innovative solutions are designed to help organizations like yours navigate the complexities of digital transformation.Job DescriptionAs a Business Transformation Specialist, you will play a critical role in helping our customers unlock their full potential. You will work...
-
Data-Driven Business Development Associate
2 settimane fa
Milano, Lombardia, Italia Witailer A tempo pienoAbout WitailerWitailer is a technology and data-driven startup dedicated to empowering brands in the e-marketplace and Amazon ecosystem. Our mission is to provide end-to-end strategic and operational solutions, along with proprietary software, to help our customers succeed.Salary and BenefitsWe offer a competitive salary of around €35,000 - €40,000 per...
-
Data Strategy Lead
1 mese fa
Milano, Lombardia, Italia Merkle Dach A tempo pienoAt Merkle, we're a global data-driven performance marketing agency. We work with Fortune 1000 companies and leading non-profits to build and maximize customer portfolios.Milan Office: We're seeking a Data Strategy Lead to support business requirements' analysis, develop insights from various data assets, and contribute to strategic business decisions in...
-
Milano, Lombardia, Italia Amazon A tempo pienoCompany Overview: Amazon is at the forefront of innovation in fulfillment technology and robotics, developing and delivering cutting-edge technology systems inside its global network of fulfillment centers. Our Mechatronics & Sustainable Packaging Customer Experience organization works backwards from customer needs to validate, deploy, and support solutions...
-
Digital Experience Specialist
4 ore fa
Milano, Lombardia, Italia Groupm Italy A tempo pienoCompany Overview">We are customer advocates, helping our clients build the best customer experience required. We focus on choosing highly motivated team players who can help us evolve.">About Us">We are part of GroupM Italy, a digital experience consulting team that combines technical and strategic expertise to deliver exceptional results for our...
-
Data Driven Sales Professional
4 ore fa
Milano, Lombardia, Italia DATRIX S.p.A A tempo pieno 40.000 € - 50.000 €About Datrix S.p.AWe are a cutting-edge technology company in the MarTech industry, leveraging the power of artificial intelligence to revolutionize marketing and sales. As part of the Datrix Group, an international ecosystem of B2B software companies listed on the stock exchange in Italy, we empower businesses to make data-driven decisions.Our team is...