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Client Director

2 mesi fa

Santa Maria in Prato, Lombardia, Italia TCC Global A tempo pieno
About the Role

We are seeking a highly skilled and experienced Client Director to join our team at TCC Global. As a Client Director, you will be responsible for managing a high-impact client portfolio, crafting and executing innovative campaigns, and working closely with top teams in Marketing and operations.

Key Responsibilities
  • Identify and leverage sales opportunities among existing and potential new clients in the food retail sector.
  • Analyse client needs, market conditions, and competitive landscape specific to food retail.
  • Design and propose tailored campaigns based on detailed insights into client needs and market trends.
  • Coordinate with supply chain, brands, and entertainment teams to ensure alignment with campaign proposals before finalizing client agreements.
  • Oversee the proper signing of Letters of Commitment (LOC) and contractual agreements in line with company policies.
  • Maximize campaign effectiveness through accurate projections, impactful communication plans, and effective collaboration with Project Management and Logistics teams for optimal execution and performance tracking.
  • Manage the PL for campaigns, demonstrating clear sales growth and positive ROI.
  • Develop and nurture strong commercial relationships with clients and internal teams, emphasizing trust and results.
  • Share valuable insights and experiences with peers to enhance team learning and performance.
Key Relationships
  • External: Clients (Board members/Marketing/Sales/Purchasing), Agencies (Marketing/Advertising/Licensing)
  • Internal: Commercial Director, Local Marketing Entertainment Team, Local Project Management and Logistics Teams, Local Finance/Legal, Supply Chain, Group Sales Department, Entertainment Team, Omnichannel Team, New Product Development, Group Brands Licenses
Core Values
  • Respect: Treat others the way they wish to be treated.
  • Truth: Be honest and open, learning from both successes and setbacks.
  • Collaborate: Enhance our collective intelligence and effectiveness as one team.
  • Care: Show concern for tcc, our future, our colleagues, our clients, and our community.
Requirements
  • 5-13 years of experience in sales, client management, account management or marketing/advertising, specifically within the food retail sector.
  • Proven expertise in the food retail market and experience in selling services within this sector.
  • Strong analytical skills, effective negotiation and persuasion abilities, competitive mindset, and business development expertise.
  • Demonstrated ability to establish and maintain relationships with key decision-makers.
  • Fluent in Italian and English; proficiency in additional languages is a plus.
Culture Fit
  • Excellent listening and questioning skills.
  • Collaborative approach with a balance of strategic vision and hands-on execution.
  • High motivation and dedication to achieving results.
  • Creative thinker who adapts well under pressure.
  • Strong capability for managing challenges and setbacks effectively.
  • High level of understanding and consideration for others.
  • Willingness to travel internationally as required.