Venezia - Luxury Brand Ambassador

4 settimane fa


Venezia, Veneto, Italia Miu Miu A tempo pieno
Job Title: Venezia - Client Advisor

At Miu Miu, we are seeking a highly skilled and charismatic Client Advisor to join our team in Venezia. As a Client Advisor, you will be the ambassador of our brand, responsible for fostering relationships with our clients and providing an exceptional in-store experience.

Key Responsibilities:
  • Welcome and serve clients with a high level of professionalism and courtesy.
  • Maintain and develop client relationships through a personalized approach, leveraging CRM and digital tools.
  • Proactively engage in cross-selling with all departments to maximize sales opportunities and achieve individual sales targets.
  • Stay up-to-date on fashion trends and competitors to provide expert advice to clients.
  • Ensure a high level of product knowledge and be able to communicate it effectively to clients.
  • Deal effectively with customer complaints and liaise with the line manager when necessary.
  • Maintain the shop floor and visual display to a high standard, complying with company operational guidelines and stock procedures.
  • Contribute to ensuring a high level of security and prevent product thefts.
Requirements:
  • Fluent spoken Italian and English, with other languages desirable.
  • Passion for human relations and sales.
  • Problem-solving skills, curiosity, and interest in luxury/fashion, art, and design.
  • Experience in building long-lasting relationships with clients.
  • Ability to work in a team as well as alone.
  • Excellent communication and interpersonal skills.
  • Passion and knowledge of the managed product category.
About Us:

Miu Miu is a world leader in the luxury sector, operating in over 45 countries with the PRADA, Miu Miu, Church's, and Car Shoe brands. We value the talent and passion of our people, providing opportunities for professional growth and development.



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