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Area Manager

2 mesi fa


San Salvo, Abruzzo, Italia Amazon A tempo pieno
About the Role

As an Area Manager at Amazon, you will play a critical role in ensuring the smooth operation of our Fulfilment Centres. You will be responsible for leading a team of professionals who are dedicated to delivering exceptional customer experiences.

Key Responsibilities
  • Lead a High-Performing Team: You will be responsible for managing a team of operations professionals who are responsible for ensuring the efficient and effective operation of our Fulfilment Centres.
  • Drive Operational Excellence: You will be responsible for analysing and implementing process improvements to drive productivity, quality, and customer satisfaction.
  • Collaborate with Cross-Functional Teams: You will work closely with other teams, including management-level colleagues, to standardise shift practices and drive operational excellence.
  • Develop and Implement Safety and Wellbeing Initiatives: You will be responsible for creating and implementing a culture of safety and wellbeing within your team.
A Day in the Life

As an Area Manager, you will work on a shift pattern at one of our Fulfilment Centres, ensuring that it is running as efficiently as possible. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You will also oversee process improvements within your area and drive implementation.

About the Team

The Customer Fulfilment team is the backbone of Amazon's operations. We are a dynamic and fast-paced team that is responsible for handling over 1.5 million orders every day. We are committed to delivering exceptional customer experiences and are always looking for ways to improve our processes and services.

Requirements
  • Relevant Experience: You will have relevant experience in people management and operations leadership.
  • Communication Skills: You will have excellent communication skills, both written and verbal, and be able to communicate effectively with a wide range of stakeholders.
  • Analytical Skills: You will have strong analytical skills and be able to use data to inform business decisions.
  • Leadership Skills: You will have strong leadership skills and be able to motivate and inspire a team to deliver exceptional results.