IT Applications Specialist
15 ore fa
Job Description:
Michael Page International Italia S.R.L. is seeking a highly skilled IT Applications Support Specialist to join their team. The ideal candidate will have a strong background in IT and experience in software application support.
Key Responsibilities:
- Provide first- and second-level support for institutional software application programs
- Create and monitor integration processes
- Support users in resolving application-related issues
- Manage and service key institutional information systems
- Develop and implement change requests based on business and department needs
- Address integration issues and troubleshoot software and user errors
- Evaluate and develop reporting requirements for administrative offices
- Create, manage, and enhance API processes for data extraction and mining
- Extract and upload data based on office and project needs
- Create and maintain technical documentation
- Participate in the implementation and support of new systems
Requirements:
- Bachelor's degree in an IT-related field or equivalent digital certificates
- High-level IT skill set and knowledge of system design and development principles
- Autonomy in providing first- and second-level support
- Sound understanding of database concepts, data mining techniques, and strong SQL knowledge
- Proven work experience with APIs and integration developer tools
- At least 3 years' experience in a similar role with industry information systems
- Strong problem-solving skills, analytical and critical thinking, and ability to work with large data sets
- Strong communication skills and ability to explain complex IT issues to non-IT users
- Advanced written and spoken English
- Demonstrated ability to work across cultures and value differences
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