IT Applications Specialist

3 settimane fa


Roma, Lazio, Italia Michael Page International Italia S.R.L. A tempo pieno

Job Description:

Michael Page International Italia S.R.L. is seeking a highly skilled IT Applications Support Specialist to join their team. The ideal candidate will have a strong background in IT and experience in software application support.

Key Responsibilities:

  • Provide first- and second-level support for institutional software application programs
  • Create and monitor integration processes
  • Support users in resolving application-related issues
  • Manage and service key institutional information systems
  • Develop and implement change requests based on business and department needs
  • Address integration issues and troubleshoot software and user errors
  • Evaluate and develop reporting requirements for administrative offices
  • Create, manage, and enhance API processes for data extraction and mining
  • Extract and upload data based on office and project needs
  • Create and maintain technical documentation
  • Participate in the implementation and support of new systems

Requirements:

  • Bachelor's degree in an IT-related field or equivalent digital certificates
  • High-level IT skill set and knowledge of system design and development principles
  • Autonomy in providing first- and second-level support
  • Sound understanding of database concepts, data mining techniques, and strong SQL knowledge
  • Proven work experience with APIs and integration developer tools
  • At least 3 years' experience in a similar role with industry information systems
  • Strong problem-solving skills, analytical and critical thinking, and ability to work with large data sets
  • Strong communication skills and ability to explain complex IT issues to non-IT users
  • Advanced written and spoken English
  • Demonstrated ability to work across cultures and value differences


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