Customer Service Specialist
3 settimane fa
Manpower S.r.l. è alla ricerca di un candidato per il ruolo di Customer Service in ambito e-commerce. La conoscenza fluente della lingua inglese e di un'altra lingua tra spagnolo, polacco, arabo o francese è richiesta.
Principali responsabilità:- Rispondere alle richieste dei clienti via chat, e-mail e telefono.
- Garantire risposte professionali, precise e tempestive alle richieste dei clienti.
- Gestire l'acquisizione e l'elaborazione di ordini e richieste dei clienti.
- Affrontare e risolvere reclami.
- Documentare e registrare le informazioni relative alla gestione del cliente nel sistema dedicato.
- Laurea o diploma, preferibilmente in campo linguistico.
- Eccellente competenza nell'uso del PC.
- Conoscenza fluente della lingua inglese a livello C1.
- Conoscenza di un'altra lingua tra spagnolo, polacco, arabo o francese.
Dopo un corso di formazione retribuito di 7 giorni in presenza, offriamo un'opportunità di lavoro part-time di 30 ore settimanali in somministrazione, con un orario distribuito su 5 giorni lavorativi, dal lunedì al sabato.
Il contratto di lavoro sarà di somministrazione a termine, con la possibilità di proroga.
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