Customer Service Specialist

2 giorni fa

Milano, Lombardia, Italia Adecco Italia A tempo pieno
Job Description

Company: Adecco Italia

Job Title: Customer Service Specialist

Location: Milano

Job Type: Full-time, Part-time

Contract Type: Temporary, Permanent

Language: Italian (native speaker)

Language Skills: Spanish (fluent)

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Fluent in Spanish and Italian
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of customer service software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to our website.

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