Lavori attuali relativi a Customer Support Expert for Electric Vehicles in Barcelona - Montà - Buscojobs España
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Customer Support Expert for Electric Vehicles in Barcelona
4 settimane fa
Explore a career change in one of Europe's most vibrant cities as a Customer Support Representative in Barcelona, Spain. Our dynamic team prioritizes people and offers an exciting opportunity to grow in the field.
Position: Customer Support Representative
Location: Barcelona, Spain
Employment Type: Full-time (on-site)
We're looking for candidates fluent in Dutch with strong English skills (B2 or higher) who can handle incoming customer inquiries via phone, email, and chat efficiently. You will provide timely and accurate resolutions to ensure customer satisfaction and uphold service levels. As part of our team, you'll collaborate on projects to enhance customer experience and maintain detailed records of calls, ensuring compliance with service standards.
You will work collaboratively with your team, providing support when needed to ensure seamless teamwork and customer service. Staying up-to-date with our products and services is essential, becoming an expert on what we offer. Your responsibilities include handling customer inquiries, resolving issues, and escalating when necessary.
We require candidates with 1+ years of customer service experience, preferably in the automotive industry or familiarity with electric vehicles. You should be competent with IT platforms, MS Office, and basic internet configurations. A customer-focused approach with strong listening, problem-solving, and communication skills is crucial for this role. Additionally, a proactive attitude with the ability to take ownership of issues is necessary.
As a valued member of our team, you'll enjoy a competitive salary with a raise after 7 months based on performance and experience. You'll also receive 23 days of paid annual leave to enjoy life in Barcelona, as well as a flexible schedule from Monday to Friday, 08:00 AM - 05:00 PM. We offer a supportive environment that values diversity, creativity, and employee growth. If you're eager to make a real impact while enjoying life in one of the world's most beautiful cities, apply now and let's embark on this exciting journey together.
