Italian Customer Service Representative for Greece

3 settimane fa


Roma, Lazio, Italia DailyStaffWorks Germany A tempo pieno
Customer Service Representative for Italian Clients in Greece

Are you ready to embark on an exciting career journey in Greece? As a Customer Service Representative for Italian Clients, you will have the opportunity to work with a big company, providing customer support for a well-known Social Media Company.

Your daily tasks will include:

  • Providing top-notch support to customers via phone and email on a range of issues
  • Ensuring accurate, valid, and complete information by utilizing proper procedures
  • Building meaningful relationships with customers, answering their questions in a courteous, friendly, and professional manner
  • Meeting and exceeding customer service quality goals, compliance regulations, and productivity targets
  • Creating a great customer experience that people value and we are proud of
  • Following management direction and providing feedback

Requirements:

Your qualifications:

You speak Italian fluently (C2) and have a good understanding of English (B2).

Experience in customer support is a plus but not a must.

You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

You have a desire to learn and advance, and be a curious investigator and problem solver.

Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building

Benefits:

What we offer:

  • Fully paid relocation package
  • Get 2 extra salaries per year (total of 14 salaries)
  • Performance bonuses
  • Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
  • Relocation package (flight, airport pickup, and accommodation)
  • Health insurance
  • Real estate agent on our account to help you find an apartment
  • Assistance in opening a Greek bank account, tax paperwork


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