Italian Language Customer Service Representative

2 settimane fa


Roma, Lazio, Italia Dailystaffworks Germany A tempo pieno

Career Opportunities in a Dynamic International Environment

We are seeking a highly motivated and proficient Italian-speaking customer service representative to join our team at Dailystaffworks Germany.

About the Role

As a customer support specialist, you will be the primary point of contact for our Italian-speaking customers, providing them with exceptional technical assistance and support via phone and email.

Key Responsibilities

  1. Offer professional technical assistance to customers in Italian, addressing their inquiries, troubleshooting issues, and assisting with purchases.
  2. Respond promptly to customer inquiries, providing accurate and complete information while adhering to company procedures.
  3. Develop positive relationships with customers through courteous and professional communication, ensuring a smooth experience that upholds our company's values.
  4. Work closely with management to offer feedback for process improvement and contribute to the growth and development of our team.

Requirements

To be successful in this role, you will need:

  • Fluent Italian language skills with a strong command of English (minimum B2 level).
  • Prior customer service experience is beneficial but not mandatory.
  • Basic computer proficiency and multitasking capabilities.
  • A strong willingness to learn, adapt, and solve problems effectively.
  • Excellent verbal communication and active listening skills.

What We Offer

We provide a comprehensive relocation package, including:

  • Relocation assistance to help you settle into your new life in Greece.
  • A competitive bonus structure for hitting targets and delivering great results.
  • Opportunities for career growth and advancement within our company.
  • Health insurance for peace of mind.

Interested in Joining Our Team?

We welcome applications from people of all backgrounds and origins. If you are a motivated and customer-focused individual with a passion for languages and cultures, we encourage you to apply.



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