Italian Language Customer Service Representative
2 settimane fa
Career Opportunities in a Dynamic International Environment
We are seeking a highly motivated and proficient Italian-speaking customer service representative to join our team at Dailystaffworks Germany.
About the Role
As a customer support specialist, you will be the primary point of contact for our Italian-speaking customers, providing them with exceptional technical assistance and support via phone and email.
Key Responsibilities
- Offer professional technical assistance to customers in Italian, addressing their inquiries, troubleshooting issues, and assisting with purchases.
- Respond promptly to customer inquiries, providing accurate and complete information while adhering to company procedures.
- Develop positive relationships with customers through courteous and professional communication, ensuring a smooth experience that upholds our company's values.
- Work closely with management to offer feedback for process improvement and contribute to the growth and development of our team.
Requirements
To be successful in this role, you will need:
- Fluent Italian language skills with a strong command of English (minimum B2 level).
- Prior customer service experience is beneficial but not mandatory.
- Basic computer proficiency and multitasking capabilities.
- A strong willingness to learn, adapt, and solve problems effectively.
- Excellent verbal communication and active listening skills.
What We Offer
We provide a comprehensive relocation package, including:
- Relocation assistance to help you settle into your new life in Greece.
- A competitive bonus structure for hitting targets and delivering great results.
- Opportunities for career growth and advancement within our company.
- Health insurance for peace of mind.
Interested in Joining Our Team?
We welcome applications from people of all backgrounds and origins. If you are a motivated and customer-focused individual with a passion for languages and cultures, we encourage you to apply.
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