Customs Valuation Service Development Manager

6 giorni fa


Milano, Lombardia, Italia SGS A tempo pieno
About This Role

We are seeking a highly skilled Customs Valuation Service Development Manager to join our team at SGS.

Key Responsibilities
  1. Contribute to service strategy development: Formulate objectives and develop ideas for future service development.
  2. Lead the creation of new Valuation services in line with strategic goals set, and continually refine operational processes to enhance overall business performance.
  3. Proactively identify market trends: Stay ahead of industry developments, assess competitive landscapes, and swiftly identify emerging threats and opportunities to maintain a competitive edge.
  4. Define business requirements: Establish clear business requirements and ensure their successful implementation through collaboration and coordination with key internal stakeholders (IT, Marketing, Finance, etc.) and external service providers.
  5. Monitor and optimize service performance: Continuously evaluate service performance against operational KPIs to ensure targets are met and exceeded.
Required Qualifications
  1. Experience in Service Development or strategy roles: A minimum of 5 years in service development, product management, or business strategy with a proven track record of leading successful service initiatives from concept to execution.
  2. Industry Expertise: Strong knowledge of Customs valuation, international trade and regulations (WTO agreements and WCO policies) with a clear understanding of the main challenges faced by Customs authorities in terms of trade facilitation and ease of doing business.
  3. Leadership and cross-functional team management: Demonstrated experience leading cross-functional teams and managing strategic projects involving internal departments (IT, Marketing, Finance, etc.) and external service providers.
  4. Experience in building use cases and financial models: Demonstrated ability to develop use cases and financial models to assess the financial viability of the new service initiatives.
Preferred Qualifications
  1. Certifications in Project management or strategic leadership such as PMP, Lean Six, Sigma, or strategic leadership credentials.
  2. English and French written and spoken. Spanish is an asset.


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