Customs Valuation Service Development Manager
6 giorni fa
We are seeking a highly skilled Customs Valuation Service Development Manager to join our team at SGS.
Key Responsibilities- Contribute to service strategy development: Formulate objectives and develop ideas for future service development.
- Lead the creation of new Valuation services in line with strategic goals set, and continually refine operational processes to enhance overall business performance.
- Proactively identify market trends: Stay ahead of industry developments, assess competitive landscapes, and swiftly identify emerging threats and opportunities to maintain a competitive edge.
- Define business requirements: Establish clear business requirements and ensure their successful implementation through collaboration and coordination with key internal stakeholders (IT, Marketing, Finance, etc.) and external service providers.
- Monitor and optimize service performance: Continuously evaluate service performance against operational KPIs to ensure targets are met and exceeded.
- Experience in Service Development or strategy roles: A minimum of 5 years in service development, product management, or business strategy with a proven track record of leading successful service initiatives from concept to execution.
- Industry Expertise: Strong knowledge of Customs valuation, international trade and regulations (WTO agreements and WCO policies) with a clear understanding of the main challenges faced by Customs authorities in terms of trade facilitation and ease of doing business.
- Leadership and cross-functional team management: Demonstrated experience leading cross-functional teams and managing strategic projects involving internal departments (IT, Marketing, Finance, etc.) and external service providers.
- Experience in building use cases and financial models: Demonstrated ability to develop use cases and financial models to assess the financial viability of the new service initiatives.
- Certifications in Project management or strategic leadership such as PMP, Lean Six, Sigma, or strategic leadership credentials.
- English and French written and spoken. Spanish is an asset.
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