Service Development Manager Valuation Services

1 mese fa


Milano, Lombardia, Italia Sgs A tempo pieno
Contribute to Service Strategy Development

We are seeking a skilled Service Development Manager to contribute to our service strategy development. As a key member of our team, you will formulate objectives and develop ideas for future service development.

Innovate and Enhance Valuation Services

Lead the creation of new Valuation services in line with strategic goals set, and continually refine operational processes to enhance overall business performance.

Proactively Identify Market Trends

Stay ahead of industry developments, assess competitive landscapes, and swiftly identify emerging threats and opportunities to maintain a competitive edge.

Define Business Requirements

Establish clear business requirements and ensure their successful implementation through collaboration and coordination with key internal stakeholders (IT, Marketing, Finance, etc.) and external service providers.

Monitor and Optimize Service Performance

Continuously evaluate service performance against operational KPIs to ensure targets are met and exceeded.

Drive Sales Support Efforts

Provide expert guidance and support to Market Development Managers to strengthen sales strategies and close high-value deals.

Identify Potential Synergies

Identify any potential synergies cross services or business lines, i.e. within TFS and/or CP.

Key Responsibilities
  • Proactively search potential market opportunities by conducting market analysis and trend forecasting, and coordinates with Market Development Managers to define strategy for market penetration and expansion.
  • Continuously track and assess competitor actions in the market, ensuring our services remain competitive and ahead of industry standards.
  • Stay updated on WCO and WTO regulatory frameworks, recommendations, and policies, to identify new opportunities for service development, and ensuring that Valuation services always comply with the latest international trade requirements.
  • Lead the writing of comprehensive technical and financial proposals, including the preparation of financial models, for tenders and unsolicited proposals to secure new business opportunities.
  • Assist Market Development Managers in negotiating contracts with clients, ensuring favorable terms and conditions that align with business objectives.
  • Represent the company in client meetings, delivering compelling service presentations and showcasing tailored solutions that address specific client needs.
  • Develop, maintain, and deliver training materials for end users, providing both in person and remote training sessions to ensure stakeholder engagement and service adoption.
  • Establish key operational KPIs, track performance against targets, and implement corrective measures when needed to maintain optimal service delivery.
  • Collaborate with the marketing department to devise and execute promotional strategies, and regularly update marketing materials to align with current service offerings.
  • Work closely with the Finance team to develop and implement suitable business models that support the long-term profitability.
  • Liaise with the IT department to select appropriate technologies, define technical specifications, and oversee the delivery of solutions that meet organizational IT standards.
  • Identify, assess, and secure the most suitable subcontractors and technical partners when necessary, ensuring their alignment with project goals and standards.
  • Represent the company at relevant seminars, conferences, and events to stay informed about industry trends and establish valuable connections.
  • Identify potential synergies with any other services of TFS and CP.
  • Ensures compliance with SGS policies, standards, and guidelines.
Qualifications
  • PROFESSIONAL EXPERIENCE Experience in Service Development or strategy roles: a minimum of 5 years in service development, product management, or business strategy with a proven track record of leading successful service initiatives from concept to execution.
  • Industry Expertise: Strong knowledge of Customs valuation, international trade and regulations (WTO agreements and WCO policies) with a clear understanding of the main challenges faced by Customs authorities in terms of trade facilitation and ease of doing business.
  • Leadership and cross-functional team management: Demonstrated experience leading cross-functional teams and managing strategic projects involving internal departments (IT, Marketing, Finance, etc.) and external service providers.
  • Experience in building use cases and financial models: Demonstrated ability to develop use cases and financial models to assess the financial viability of the new service initiatives.
  • Educational background: Bachelor's degree in business, Economics, or a related field is required. A degree in a technical field (such as IT or engineering) may be considered. Certifications in Project management or strategic leadership such as PMP, Lean Six, Sigma, or strategic leadership credentials is an asset.
  • English and French written and spoken. Spanish is an asset.
Required Skills
  • Strategic thinking: Strong ability to make strategic decisions, to challenge the status-quo, and to translate client needs and market opportunities into actionable service development initiatives.
  • Influence and drive collaboration: ability to align cross-functional teams, gain stakeholder buy-in, and influence senior leadership on strategic decisions.
  • Solution and results-oriented mindset: Excellent problem-solving skills and strong focus on delivering results meeting (or exceeding) customer expectations.
  • Cross-functional communication: Strong interpersonal and communication skills for coordinating between departments such as IT, marketing, finance, and external partners.
  • Project management: Excellent project management skills to create and manage detailed service development road maps, timelines, and deliverables, monitor progress, etc.
  • Analytical and financial acumen: Proficiency in conducting market research, competitor analysis, and understanding of financial principles to assess the profitability of service developments.
  • Service presentations and demonstrations: strong ability to confidently present solutions and service offering to clients (B2G and B2B), including product demos, showcasing features, etc., clearly articulating the value proposition and competitive advantage.


  • Milano, Lombardia, Italia SGS A tempo pieno

    Job DescriptionAt SGS, we are seeking a highly skilled Service Development Manager to lead the development of our Valuation Services. This is a unique opportunity to join our team and contribute to the growth and success of our business.Key ResponsibilitiesContribute to service strategy development: Formulate objectives and develop ideas for future service...


  • Milano, Lombardia, Italia Tn Italy A tempo pieno

    Job Summary:We are seeking a seasoned Service Development Manager for Valuation Services to drive the growth and innovation of our customs valuation services.Key Responsibilities:Contribute to service strategy development, formulating objectives and developing ideas for future service development.Innovate and enhance Valuation services by leading the...


  • Milano, Lombardia, Italia SGS A tempo pieno

    About This RoleWe are seeking a highly skilled Customs Valuation Service Development Manager to join our team at SGS.Key ResponsibilitiesContribute to service strategy development: Formulate objectives and develop ideas for future service development.Lead the creation of new Valuation services in line with strategic goals set, and continually refine...


  • Milano, Lombardia, Italia Adeo Services A tempo pieno

    Job TitleMarketplace Sales Development ManagerAbout the JobAdeo Services is seeking a highly skilled Marketplace Sales Development Manager to join our team in Milan. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive growth and revenue for our marketplace.You will work closely with our internal...


  • Milano, Lombardia, Italia SGS A tempo pieno

    Job Overview

  • Valuation Analyst Trainee

    4 settimane fa


    Milano, Lombardia, Italia Colliers A tempo pieno

    Job OpportunityWe are seeking a talented and motivated individual to join our team as a Valuation Analyst Trainee. In this role, you will be responsible for supporting the analysis of valuation reports and learning the valuation process, timing, and assumptions.About the RoleYou will work closely with our team to manage valuations for real estate portfolios,...


  • Milano, Lombardia, Italia Colliers A tempo pieno

    Job OverviewAs a Junior Valuer Intern, you will be responsible for supporting the team in the analysis of valuation reports. Your goal will be to learn the valuation process, timing, and assumptions. You will be a member of a small collaborative team and will learn to manage the evaluation process and reports.ResponsibilitiesAnalyzing valuation reports and...


  • Milano, Lombardia, Italia Foreign, Commonwealth & Development Office A tempo pieno

    The Foreign, Commonwealth & Development Office is seeking a skilled IT Support Specialist to join its Corporate Services team in Milan.As an IT Support Specialist, you will be responsible for providing efficient IT and corporate support across the team, ensuring the smooth day-to-day running of the Consulate.Key responsibilities include:Assisting with the...


  • Milano, Lombardia, Italia Tailor&Fox Srl A tempo pieno

    About the Role:We are seeking a highly motivated and experienced Business Development Manager to join our team at Tailor&Fox Srl. As a Business Development Manager for CRO Services, you will be responsible for managing existing client relationships, understanding their requirements, and ensuring their needs are met within our assigned product portfolio.Main...

  • Fleet Service Manager

    4 settimane fa


    Milano, Lombardia, Italia Amazon Italia Transport Srl - E54 A tempo pieno

    Fleet Service ManagerAmazon Italia Transport Srl - E54 seeks a highly skilled Fleet Service Manager to join our Fleet Strategic In-Life Partnerships and Programmes Team. The ideal candidate will be responsible for creating, piloting, rolling out and expanding fleet programmes. This will involve working closely with external vendors, including OEMs, OEM...


  • Milano, Lombardia, Italia Amazon Italia Services Srl - B97 A tempo pieno

    Consumer Business Leader Job DescriptionAt Amazon Italia Services Srl - B97, we're seeking a Consumer Business Leader to spearhead the launch and operation of our residential broadband service in FRITES. This role is pivotal in driving business growth and ensuring customer satisfaction.Main ResponsibilitiesDevelop GTM Strategy: Create and execute a...


  • Milano, Lombardia, Italia Colliers International Emea A tempo pieno

    Join Our Team at Colliers International EmeaWe are seeking a highly motivated and detail-oriented individual to support our team in the analysis of valuation reports. As a Junior Valuation Expert, you will play a key role in learning the valuation process, timing, and assumptions.Key Responsibilities:Support the team in the analysis of valuation reportsLearn...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job DescriptionJob Title: IT Support Services ManagerJob Summary: We are seeking an experienced IT Support Services Manager to lead and manage the provision of IT Support Services within our local office(s)/region. The successful candidate will work closely with the Regional Technology Support Manager to ensure the delivery of high-quality IT services to our...

  • IT Support Officer

    4 settimane fa


    Milano, Lombardia, Italia Foreign, Commonwealth & Development Office A tempo pieno

    The Foreign, Commonwealth & Development Office is seeking a skilled IT Support Officer to join their Corporate Services team in Milan.This part-time position will provide IT support to the office, including assisting with the onboarding of new staff and maintaining an accurate inventory of office IT equipment.The ideal candidate will have fluency in written...


  • Milano, Lombardia, Italia ING A tempo pieno

    Job Title: Client Service Account ManagerING is seeking a highly skilled Client Service Account Manager to join our team in Milan. As a key member of our Client Services team, you will be responsible for delivering exceptional customer service to our Wholesale Banking clients, ensuring their needs are met and exceeded.Key Responsibilities:Contribute to the...


  • Milano, Lombardia, Italia Galileo Global Education A tempo pieno

    Job SummaryThe Academic Services Manager is responsible for planning, managing, and monitoring educational activities to ensure a high-quality experience for students at Istituto Marangoni Milano Fashion and Design Schools.This role works closely with Directors of Education and Program Leaders to organize and deliver educational programs, providing support...


  • Milano, Lombardia, Italia Richemont A tempo pieno

    Service Manager SAP 4/HANAWe are seeking a skilled Service Manager to oversee the delivery of SAP 4/HANA services at our Milan HQ offices. As a key member of our IT Team, you will be responsible for monitoring IT service delivery, ensuring compliance with KPIs and SLAs, and supervising the activities of the Service Team.Key Responsibilities:Monitoring of IT...


  • Milano, Lombardia, Italia Milano Cortina 2026 A tempo pieno

    Job Title: Engineering Services Manager for VdoAbout the Role:The Milano Cortina 2026 Organizing Committee is seeking an experienced Engineering Services Manager to join our team. As a key member of the Venue Development Overlay (VDO) functional area, you will play a crucial role in delivering the project in line with agreed milestones, project plans, and...


  • Milano, Lombardia, Italia Amazon Italia Services Srl - B97 A tempo pieno

    Job Title: Senior Manager, EU Digital Services Act ComplianceAbout the Role:We are seeking an experienced Senior Manager to join our Trustworthy Shopping Experience team in Amazon Italia Services Srl. As a Senior Manager, you will be responsible for overseeing the strategic and tactical management of Amazon's compliance with the EU Digital Services Act. This...


  • Milano, Lombardia, Italia Etinars A tempo pieno

    About the RoleWe are seeking a highly experienced Defence Service Operations Manager to oversee the delivery of services on contracts within the Defence sector in Italy.This role involves managing the first level of escalation for any issues or requests for improvement, ensuring that all services meet or exceed Performance Indicators (PIs) and Key...