Academic Services Manager

1 mese fa


Milano, Lombardia, Italia Galileo Global Education A tempo pieno
Job Summary

The Academic Services Manager is responsible for planning, managing, and monitoring educational activities to ensure a high-quality experience for students at Istituto Marangoni Milano Fashion and Design Schools.

This role works closely with Directors of Education and Program Leaders to organize and deliver educational programs, providing support to students throughout their studies.

The Academic Services Manager ensures the proper planning and organization of all educational activities, contributing to innovation, quality, and effectiveness.


Key Responsibilities
  1. Coordinate the development and finalization of teaching assignments and timetables, incorporating guidance from Directors of Education and Program Leaders.
  2. Ensure the arrangement of schedules for educational activities, assigning suitable classrooms and spaces, and monitoring class composition.
  3. Support the planning of space use for events, optimizing scheduling in coordination with teaching activities.
  4. Manage students' academic careers, exam sessions, and thesis sessions, in compliance with Academic Regulations.
  5. Contribute to the planning of Graduation Ceremony and other academic events.
  6. Support technology development and facilitate the implementation of new solutions for quality management of students' educational activities.

Requirements

University-level qualifications and at least 3 years' experience in a similar role.

Experience providing exceptional customer service in an educational setting.

Knowledge of university procedures and policies, including learning and teaching, quality enhancement, and assurance processes.

Excellent communication skills, able to engage with staff and students from varied backgrounds.

Demonstrated ability to lead and manage a multi-functional team.

Strong data analysis and management skills.

A proactive attitude, demonstrating flexibility and teamwork.


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