Luxury Client Experience Specialist
21 ore fa
Job Summary
We are seeking a skilled Luxury Client Experience Specialist to join our Global High Jewelry High-End Watches team in Rome. This role involves supporting the creation and implementation of innovative client experiences and engagement strategies, focusing on HNWI and VICs.
Key Responsibilities:
- Analyze client data to inform tailored engagement strategies.
- Support targeting strategies for client experiences, including proposing client lists and consolidating client profiles.
- Contribute to planning and coordinating exclusive high-end client experiences.
- Raise the bar with gifting programs for high-value clients.
- Identify and leverage opportunities to delight clients.
- Oversee annual targets of the Client Journey plan by market.
- Assist with budget tracking and supplier management for client-related activities.
- Maintain a watchful eye on competitors' activities related to client experiences.
About You:
- University degree in Business Management or a related field.
- Strong relational and communication skills.
- Attention to detail, accuracy, and analytical skills.
- Fluency in Italian and English; other languages an advantage.
- A collaborative mindset with a solution-oriented attitude.
- Cultural sensitivity.
- Business awareness.
- Planning and organization.
- Adaptability and eagerness to learn.
What We Offer:
A competitive salary of approximately €35,000 - €50,000 per annum, commensurate with experience and qualifications.
Bulgari is an equal opportunities employer. If you are passionate about delivering exceptional client experiences, we encourage you to apply.
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