Quality Assurance and Training Manager

4 settimane fa


Roma, Lazio, Italia Auberge Resorts, Llc A tempo pieno

Auberge Resorts Collection is seeking a Quality Assurance and Training Manager to join our team. This role is responsible for delivering bespoke training programs that align with our initiatives and ensuring the highest level of service standards across all departments.

Key Responsibilities:
  • Develop and implement training programs that meet the needs of all departments
  • Ensure compliance with state and federal regulations
  • Monitor and maintain accurate records of learning and development activities
  • Collaborate with department leaders to identify training needs and develop solutions
  • Implement and maintain the Quality Assurance function using data and quality KPIs

The ideal candidate will have experience as a training facilitator, excellent communication and relationship-building skills, and a strong attention to detail. A degree in Business Management, Human Resources, or Organizational Development is preferred.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. We are committed to providing exceptional guest experiences and creating unforgettable stories in some of the world's most desirable destinations.



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