Commercial Operations Manager
2 settimane fa
Key Responsibilities
- Conduct market analysis to uncover business opportunities;
- Assist upper management in negotiating contracts and setting objectives with partner brands while determining inventory levels;
- Assess and formulate commercial strategies for market expansion;
- Design commercial initiatives to support established strategies, collaborating with relevant departments;
- Collaborate with the Marketing Manager to create the marketing strategy and budget;
- Oversee the commercial strategy of the organization by allocating sales targets to the sales team and consistently tracking their performance;
- Partner with sales representatives to manage key accounts and aid in complex negotiations;
- Facilitate the data collection and customer profiling processes, as well as the sales pipeline, to enhance the company's CRM;
- Monitor customer satisfaction levels;
- Analyze sales metrics, operational processes, and customer feedback, providing regular reports on trends, challenges, and potential solutions to management;
- Coordinate corporate events (such as trade shows and promotional activities) in partnership with Marketing to attract and retain clientele;
- Assist in the recruitment, onboarding, motivation, and development of the sales team.
Qualifications
Essential Requirements
- Bachelor's degree;
- Extensive experience in commercial management within sophisticated and structured organizations;
- Experience in the agricultural machinery and gardening equipment industry; knowledge from related fields such as agricultural supplies (fertilizers, seeds, animal feed, etc.), industrial vehicles, or commercial vehicles is also acceptable;
- Proven track record in developing and executing marketing strategies and organizing commercial events for business growth;
- Demonstrated ability to lead and inspire a sales team;
- Comprehensive understanding of management systems and CRM tools;
Desirable Attributes
- In-depth knowledge of management systems and CRM;
- Proficiency in English;
- Exceptional interpersonal, communication, and negotiation skills;
- Strong market focus and entrepreneurial mindset;
- Proactive and dynamic approach to achieving goals;
- Ability to collaborate closely with Corporate Management.
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