Business Operations Specialist
4 settimane fa
About the Role
Csl Plasma Inc. is seeking a highly skilled Business Operations Specialist to join our team. As a key member of our operations team, you will be responsible for managing tender activities, customer service, and other operations-related tasks.
Tender Management Activities
Screen and monitor e-procurement web platforms for potential tenders
Monitor tender publication alerts and submit pre-qualification information
Select eligible tenders, download documentation, and archive in the shared folder
Work with the team to prepare participation in tenders and offer submissions
Maintain tender status in Datagon and ensure commercial contracts flow into SAP
Customer Service and Order To Cash Activities
Monitor and manage inbox messages for shared mailboxes and customer touchpoints
Support the Bus. Ops Team with orders secondary review and check orders for accuracy
Answer customer enquiries and provide information on orders, deliveries, and invoices
Manage sales e-invoices submission in Sfera and analyze potential invoice rejections
Other Activities
Maintain and support Business Operation team in maintaining SOPs and WKIs
Track batch status and monitor supply from manufacturing sites to 3PL warehouses
Collaborate with the Business Operations Team in partnering with Global functions and managing required activities
Requirements
Degree in Economics, Engineering, Life Sciences, or Law
Good understanding of Italy healthcare system, Public Procurement legislation, and regulatory requirements
English language intermediate level (at least) – Fluent in speaking
Ability to work with Microsoft Office pack, Power BI, web sites, and platforms
About Us
Csl Plasma Inc. is a global organization with employees in 35+ countries. We embrace diversity and inclusion and are committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives.
Equal Opportunity Employer
Csl Plasma Inc. is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here.
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