IT Support Specialist
4 settimane fa
Job Description
IT Assistant
We are seeking a skilled IT Assistant to join the Italian Hospitality Collection team at Chia Laguna Resort.
The ideal candidate will be responsible for monitoring the operation and security of all computer hardware, ensuring it is functioning properly, and maintaining accurate inventory and records of hardware, software, and manuals.
Key responsibilities include:
- Monitoring computer hardware operation and security
- Maintaining accurate inventory and records
- Ensuring software runs without errors
- Preparing monthly reports on system issues
- Maintaining telephone system documentation
- Understanding department working procedures
- Carrying out repairs and maintenance
- Maintaining user access requests and authorizations
- Acting as primary contact for outside agents
- Providing user support
Requirements
The successful candidate will have a degree in information technology or a related field, and/or previous experience in a similar role. Excellent English and Italian language skills are essential, as well as the ability to fault-find and rectify subsystems.
Competencies
The ideal candidate will be self-motivated, hands-on, and flexible, with a proactive and reliable approach. They will thrive in a busy environment, stay calm under pressure, and possess the following competencies:
- Understanding the Business
- Influencing Outcomes
- Planning for Business
- Team Building
- Valuing Diversity
- Leading People
- Adaptability
- Drive for Results
- Customer Focus
- Managing Operations
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