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E-Business Specialist

2 mesi fa

Milano, Lombardia, Italia Dolce & Gabbana A tempo pieno

About the Role

Dolce & Gabbana is seeking a highly motivated and dynamic E-Business Specialist to join our global Ecommerce team based in Milan. The ideal candidate will oversee the DG ecommerce channel mainly for Fashion and Beauty categories.

Main Responsibilities

  • Implement commercial calendar projects in collaboration with local teams;
  • Support in the deployment of commercial and marketing calendars in close collaboration with HQ and Regional Local Teams;
  • Develop commercial strategies for all seasonal themes and special projects, in compliance with the Global E-commerce direction;
  • Perform market and benchmark analysis to identify new commercial opportunities for the assigned specific regions;
  • Implement data-driven actions by monitoring trends, ensuring accurate performance KPI tracking, using Google Analytics and Power BI on a daily, weekly, monthly, and quarterly basis to facilitate business goals achievement;
  • Support in operational activities (e.g., return analysis, improvement of customer experience, etc.);
  • Collaborate with the Store & Content team to maintain on-site contents and adapt them according to specific local strategy;
  • Efficiently support catalogue activities mainly related to the Beauty and Fashion categories and support special projects, in compliance with the Ecommerce Direction;
  • Establish a strong relationship with internal departments (e.g., E-merchandising, Store & Content teams) and regional teams to seamlessly execute all e-business activities supporting local strategies and business;
  • Participate in daily and weekly meetings with the regional team to share business trends and support on the development of data-driven business strategies.

Key Requirements & Competencies

  • University degree in economics, business administration, e-commerce, or closely related field;
  • At least 4 years' experience in e-commerce, preferably in Fashion & Luxury industry;
  • Power BI, Google Analytics proficiency knowledge;
  • Data-driven and analytical skills;
  • Professional knowledge of English (the knowledge of a second language is considered a plus);
  • Excellent team working attitude and great communication skills;
  • Open, dynamic, highly motivated, team player.

Location

Milan, Italy