Front Desk Operations Manager
1 settimana fa
Auberge Resorts, LLC is a luxury hospitality company undergoing an extensive transformation to awaken its storied history. With three European destinations, including Collegio alla Querce, Auberge offers design lovers and gourmands a unique experience.
Estimated Annual Salary: $60,000 - $80,000The Front Desk Operations Manager will be responsible for overseeing the arrival and departure of guests as a Bell Captain. This role involves leading a team of bellmen, ensuring seamless services, and maintaining high standards of customer service.
- Key Responsibilities:
- Supervise and train bell staff to provide efficient and courteous services.
- Assist guests with luggage, transportation, and other needs.
- Collaborate with other hotel departments to coordinate guest services.
- Conduct training sessions for bell staff on customer service standards and safety procedures.
Qualifications:
- A minimum of one-year experience in a similar role, preferably in a luxury environment.
- Ability to work flexible schedules, including weekends and holidays.
- Valid License to operate a motor vehicle.
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