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UX Design Director

2 mesi fa

Milano, Lombardia, Italia Dentsu Aegis Network A tempo pieno
About the Role

We are seeking a talented and visionary UX Design Director to lead our User Experience team in Milan. As a key member of our team, you will be responsible for designing and overseeing the creation of interactive experiences, ensuring usability best practices are at the forefront.

Key Responsibilities
  • Lead and mentor product design teams, providing guidance on best practices, design processes, and the research and analysis of customer needs, goals, and pain points.
  • Collaborate with cross-functional teams to deliver exceptional, design-driven business solutions, embracing challenges and inspiring new ways of thinking.
  • Think big and understand complex feature sets, shaping design for multidisciplinary projects.
  • Act as a key contributor, analyzing design assumptions and features, and validating design recommendations.
  • Understand stakeholders' agendas and business needs to translate business requirements into UX specifications, guiding the development of wireframe concepts, sitemaps, user flows, and navigable prototypes.
  • Promote collaborative work practices and identify opportunities to improve quality and increase efficiency through collaborative design.
  • Be responsible for the final UX quality of all projects.
  • Provide support, guidance, and mentoring to junior members of the User Experience Team.
  • Facilitate workshops and strategic collaboration activities with users and customers.
  • Use data-driven insights to inform design decisions and validate design solutions.
  • Develop and communicate a strategic vision for UX that aligns with the company's overall goals.
  • Stay updated with emerging technologies and trends in UX design.
  • Manage and nurture client relationships, ensuring high satisfaction and fostering long-term partnerships.
  • Foster a positive and collaborative team culture, ensuring alignment with the company's values and vision.
Requirements
  • 5+ years of UX experience with a portfolio of UX-focused work samples
  • Strong problem-solving abilities and a keen eye for detail.
  • A passion for continuous learning and professional development.
  • Experience conducting user research and usability testing.
  • Experience working with service design and design thinking principles and practices.
  • Experience working with lean methodology.
  • A growth mindset for both internal projects and client development.
  • Experience working collaboratively with Project Managers, Designers, Art Directors, and Developers.
  • Experience with data-driven decision-making processes.
  • Strategic thinking with the ability to develop and implement a UX vision.
  • Ability to build relationships with clients to deliver targeted solutions and expand the scope of work.
  • Excellent communication, storytelling, and presentation skills, with the ability to clearly articulate design decisions to stakeholders.
  • Proficiency in spoken and written English.