Operations Manager
2 settimane fa
As an Area/Shift Manager at Amazon, you will be responsible for leading a large and diverse team to ensure your area of the business meets customer demands. This hands-on role will provide you with experience in managing complex operations at a global business and implementing strategies to drive productivity.
Key Responsibilities- Develop a Culture of Safety and Wellbeing
- Analyse and implement corrective actions to maintain high quality and productivity levels, and meet business objectives across all shifts
- Support and lead a team, handle administrative work, and build a strong team culture
- Analyse performance and suggest process improvements to optimize work and improve customer service
- Collaborate with other managers to standardize shift processes
You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency. Your days will include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.
Working with the Operations TeamAs a key part of the operations team, you will work with colleagues in other teams and external partners to ensure we meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing operational pros and cons of technical improvements with engineers.
About the TeamCustomer Fulfilment (CF) is the foundation of our business, handling over 1.5 million orders every day. The team is responsible for managing dynamic inventory and facilitating speedy deliveries round the clock. We are based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network.
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