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Application Specialist Lab Solutions, North-West Italy

2 mesi fa


Milano, Lombardia, Italia Siemens Healthcare S.r.l. A tempo pieno

Join Our Team as an In Vitro Diagnostics Application Specialist

About the Role:

We are seeking a highly skilled and motivated In Vitro Diagnostics Application Specialist to join our team in North-West Italy. As a key member of our team, you will be responsible for providing technical support and training to customers in the region.

Key Responsibilities:

  • Provide post-sales technical support to customers in the region, including method applications, troubleshooting, and technical service activation.
  • Install and configure instruments on-site, provide customer training, and follow up on Chemistry, Immunochemistry, and Automation Product Lines.
  • Monitor system performance by measuring selected KPIs and identify areas for improvement.
  • Support new customer needs by providing direct support, collaborating with sales teams, or activating internal support channels.

Requirements:

  • Master's degree in biology, Biomedical Engineering, or Biomedical Laboratory Techniques.
  • Excellent communication, problem-solving, and decision-making skills.
  • Ability to communicate complex technical and clinical content in an easy-to-understand manner.
  • Fluent English language skills, both written and oral.
  • Curiosity, continuous learning, flexibility, and availability to move within the assigned region.
  • Good knowledge of MS Office Package (PowerPoint, Excel, etc.).

About Us:

We are a team of over 71,000 dedicated Healthineers in more than 70 countries. As a leader in medical technology, we strive to create better outcomes and experiences for patients worldwide. Our portfolio is crucial for clinical decision-making and treatment pathways.

Equal Opportunities Employer:

We welcome applications from individuals with disabilities and are committed to creating an inclusive work environment.

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