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Operations and Logistics Process Improvement Intern

2 mesi fa

Scandicci, Toscana, Italia Tn Italy A tempo pieno
About the Role

We are seeking a highly motivated and detail-oriented intern to join our After Sales and Reverse Process Engineering team. As an intern, you will play a key role in designing and developing post-sales assistance and reverse logistic processes globally.

Key Responsibilities
  • Identify areas of improvement in After Sales and Reverse processes and systems
  • Study and implement possible evolutions through functional analysis, formalization of business requirements, and development of applications
  • Conduct tests of new solutions and manage configuration and go-live of developed solutions
  • Develop and maintain operating procedures
  • Deliver trainings and provide support to customers and regional teams
  • Define KPIs and produce related dashboards for process monitoring and data dissemination to stakeholders
Requirements
  • Graduate or soon-to-be graduated in Management Engineering, Computer Engineering, or related areas
  • Excellent analytical skills and strong attention to detail
  • Effective team player with a collaborative and proactive approach
  • Customer-oriented with a problem-solving attitude
  • Proficient in Microsoft Office tools, particularly Excel and PowerPoint; knowledge of Access, Power BI, and SAP is a plus
  • Fluent in English and Italian, both written and spoken
About Kering

Kering is a global Luxury group that offers endless possibilities to learn and grow. We are committed to fostering internal mobility and promoting leadership skills. Our common vision promotes a stimulating and fulfilling workplace environment.

We are an Equal Opportunity Employer and welcome applications from all qualified candidates, regardless of their background. We believe diversity enriches the workplace and helps us adapt to a changing world.