Compliance Quality Assurance Senior Expert

1 settimana fa


Milano, Lombardia, Italia ING A tempo pieno
Job Description:

As a key member of the Compliance Quality Assurance Team at ING, the Compliance Quality Assurance Senior Expert will play a crucial role in ensuring the quality of our compliance processes and controls. The team's purpose is to run local quality assurance activities, including Second Line Monitoring, Independent Testing, QA Thematic Reviews, QA Continuous Monitoring, and Process Reviews. Our goal is to identify and mitigate compliance risks, and to contribute to Business Line or Group QA-driven initiatives.

Key Responsibilities:
  • Perform quality assurance activities on two fronts: independent testing to ensure the quality of controls in place, and independent review of compliance topics on a risk-based approach through thematic, process, and continuous QA.
  • Be a content matter expert on CQA Team topics, focusing on external regulations, particularly MiFID II and IDD, and propose solutions to mitigate compliance risks.
  • Have experience in the role or in Audit function, with a focus on investment-related audit or monitoring activities.
  • Have a good knowledge of European investor protection regulations, including MiFID II & IDD, particularly on MiFID questionnaire process, suitability and appropriateness assessment, placement of UCITS mutual funds, Insurance-Based Investment Products, discretionary management services, trading online, best execution, and market abuse monitoring.
  • Support the development of CQA-related training programs for the local and global CQA community.
  • Execute tests/reviews and elaborate results from different Key Control Testing (KCT) and QA initiatives.
  • Support risk assessment performed by the Compliance team, following the Head Office guidelines.
  • Support Business Line and/or Global Compliance Quality Assurance in the performance of QA activities, as requested and in line with the QA planning.
  • Use the QA dedicated ING tool in relation to QA activities.
  • Data analytics skills are desirable.
Experience and Qualifications:
  • 10+ years of experience in Compliance department (or Audit Function) within the Banking/Financial Services Industry.
  • University degree or equivalent.
Technical, Language, and Other Specialized Skills:
  • Excellent level of English (verbal/written).
  • Proactive, open-minded, with problem-solving attitude and in-depth knowledge of banking processes.
  • Firm when needed, and able to show flexibility when possible.
  • Excellent collaboration skills and ability to work across functional lines.
  • Relevant knowledge of risks and related assessment.
  • Investigative mindset, with an understanding of control methodologies.
  • Data analytical skills and sound judgment.
About ING:

ING is a leading financial institution committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity. We offer equal job opportunities to all qualified candidates.



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