Lavori attuali relativi a Project Delivery Manager - Milano, Lombardia - Worldline
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Project Delivery Manager
2 mesi fa
Job Summary
The Project Delivery Manager will be responsible for the direction and coordination of the execution phase of a project, including the deployment of our solutions at customer sites. This role will supervise the installation of hardware and software products, their configuration and testing, and ensure the acceptance of our solutions by customers through the execution of an agreed User Acceptance Test (UAT) book.
Key Responsibilities
- Project Planning and Execution
- Plan and prepare the deployment of our solutions according to an agreed project plan
- Track all project deliverables from various participants, including the Ingenico development team, partners, and customer organizations
- Remotely execute the UAT
- Perform performance qualification (non-functional)
- Manage escalations during UAT
- Project Management: Ensure that all delivery activities are executed according to the contract clauses, facilitate information transfer between the Ingenico development, field, and customers, and manage escalations during the UAT
- Project Deployment: Ensure a smooth information flow across all project stakeholders, including technical and logistic linkage with end-users and partners, timeliness, and completeness of deliverables
- Maintain Knowledge of our Installations: Assure a complete project knowledge transfer to the L2 support team and, if required, to end-user operations, setting the condition for a minimal subsequent involvement of delivery and development teams
Requirements
- Proven Experience
- Proven successful working experience in delivery activities
- Good client-facing communication skills
- Good written and verbal communication skills
- Practical organizational skills
- Bachelor's Degree in an appropriate field of study or equivalent work experience
Accountability
- Project resources plan
- Coordination of deployment teams
- SW installed on-time
- UAT acceptance test book completed on-time
- Successful closure of escalations during UAT
About Worldline
Worldline is a global leader in the payments and transactional services industry, shaping the evolution of payments technology. We are committed to helping our customers accelerate their growth journey, quickly, simply, and securely. Our technology powers the growth of millions of businesses across 5 continents, and we are committed to helping our people accelerate their careers. We are proud to be an Equal Opportunity employer, and we do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, or any applicable legally protected characteristics.