Lavori attuali relativi a Application Change Management Expert - Brindisi, Puglia - Trigyn Technologies
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Application Change Management Expert
2 mesi fa
Job Title: ICT Systems Integration Support
About the Role:
Trigyn Technologies is seeking a highly skilled ICT Systems Integration Support professional to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our client's ICT systems.
Key Responsibilities:
- Review and authorize changes to ICT systems in accordance with established delegation of authority.
- Analyze reported application problems and provide timely resolutions.
- Document, categorize, prioritize, and log all issues on a tracking tool.
- Collaborate with development teams to identify root causes and implement workarounds.
- Execute test cases and provide detailed test results.
- Provide technical assistance to support teams and business users regarding application processes and workflows.
- Support application implementation activities by providing training and demos to end users.
- Prepare regular and ad-hoc reports on change and problem management activities and statistics as requested by management.
Requirements:
- 3 years of verifiable experience in application change management, testing, troubleshooting, and implementation.
- Ability to learn complex applications and analyze issues.
- Strong organization, planning, and communication skills.
- Collaborative mindset with a focus on achieving organizational goals.
What We Offer:
As a valued member of our team, you will have the opportunity to work with a dynamic and experienced team of professionals. We offer a competitive compensation package and a collaborative work environment that fosters growth and development.
