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Retail Store Manager

2 mesi fa

Bolzano, Trentino-Alto Adige, Italia MAC Cosmetics A tempo pieno
Job Summary

We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Key Responsibilities
  • Lead and manage a high-performing team to achieve sales and customer service targets
  • Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Provide inspirational, authentic, and personalized customer service
  • Manage inventory, facilities, and cash reconciliation
  • Experience in creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
Requirements
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
About Us

MAC Cosmetics is a leader in the prestige beauty industry, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.