Customer Service Representative

1 settimana fa


Verona, Veneto, Italia Ivf Hartmann Holding Ag A tempo pieno
Job Description

Company: Ivf Hartmann Holding Ag

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing customer orders, resolving issues, and providing exceptional customer service.

Key Responsibilities:

  • Coordinate the order management process, from receiving orders to processing them in our system (SAP).
  • Communicate with customers regarding order status, pricing, delivery, and invoicing.
  • Monitor and verify delivery to customers in coordination with our logistics team.
  • Review, monitor, and correct, if necessary, invoicing and customer credits.
  • Manage customer complaints and requests, and resolve issues in a timely manner.
  • Support our sales team.
  • Maintain customer databases in our designated management system (SAP).
  • Maintain price lists in our designated management system (SAP).
  • Monitor and report on customer complaints and product issues, and transfer to the Quality team.

Requirements:

  • Degree in Higher Education.
  • Preferably knowledge of SAP SD and other management systems based on responsibilities (OCR, EDI,...).
  • Knowledge of Microsoft Office tools.
  • Previous experience in a similar role is an advantage.
  • Preferably knowledge of the English language.

Benefits:

  • Flexible working hours or smart working.
  • Competitive salary with annual special payments.
  • A secure job with an open-ended contract.
  • A great working atmosphere in a friendly and motivated team.
  • Variety of offers for employees, such as an employee benefits platform and various health and fitness offers.
  • Feedback conversations and subsequent opportunities for training and development.


  • Verona, Veneto, Italia AIR DOLOMITI S.p.A. A tempo pieno

    {"h1": "Customer Relations Agent", "p": "At AIR DOLOMITI S.p.A., we are seeking a dedicated and enthusiastic Customer Relations Agent to support our team in providing exceptional customer service.Key Responsibilities:", "ul": ["Analyzing and handling customer feedback", "Ensuring consistent customer service experience across touchpoints", "Assisting...


  • Verona, Veneto, Italia Rossignol Group A tempo pieno

    Job SummaryRossignol Group is seeking a skilled Sales Apparel Assistant to join our Pro-shop team in Verona, Italy. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and contributing to the overall success of our retail channel.Key ResponsibilitiesProvide outstanding customer service,...


  • Verona, Veneto, Italia Rossignol Group A tempo pieno

    Job SummaryRossignol Group is seeking a skilled Sales Apparel Assistant to join our Pro-shop team in Verona, Italy. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and contributing to the overall success of our retail channel.Key ResponsibilitiesProvide outstanding customer service,...


  • Verona, Veneto, Italia Everli A tempo pieno

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Support and Live Operations team as a Customer Care Specialist. This is a fixed-term contract position with a full-time schedule, requiring a strong commitment to delivering exceptional customer service.Key ResponsibilitiesManage daily customer interactions, providing...


  • Verona, Veneto, Italia everli A tempo pieno

    About the RoleWe are seeking a highly skilled Customer Care Specialist to join our Support and Live Operations team in Verona. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in the Italian market.Key ResponsibilitiesManage daily contacts with customers and shoppers, providing...


  • Verona, Veneto, Italia Fastenal Europe, Ltd. A tempo pieno

    **About Fastenal Europe, Ltd.**We are a global industrial supplier with a strong presence in Europe, committed to providing tailored local inventory and personal service to our customers. Our entrepreneurial culture encourages employees to run their own business, create their own success, and develop into company leaders.**Job Summary**We are seeking a...


  • Verona, Veneto, Italia Fastenal Europe, Ltd. A tempo pieno

    **About Fastenal Europe, Ltd.**We are a global industrial supplier with a strong presence in Europe, committed to providing tailored local inventory and personal service to our customers. Our entrepreneurial culture encourages employees to run their own business, create their own success, and develop into company leaders.**Job Summary**We are seeking a...


  • Verona, Veneto, Italia Oggi Lavoro Spa A tempo pieno

    Job Title: Customer Service SpecialistJob Description:As a Customer Service Specialist at Oggi Lavoro Spa, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers receive the best possible experience, from order verification to delivery.Key Responsibilities:Verify...


  • Verona, Veneto, Italia Oggi Lavoro Spa A tempo pieno

    Job Title: Customer Service SpecialistJob Description:As a Customer Service Specialist at Oggi Lavoro Spa, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers receive the best possible experience, from order verification to delivery.Key Responsibilities:Verify...

  • Deli Clerk II

    1 settimana fa


    Verona, Veneto, Italia Festival Foods A tempo pieno

    About the RoleFestival Foods is seeking a skilled Deli Clerk II to join our team. As a Deli Clerk II, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key ResponsibilitiesCustomer Service: Provide helpful and courteous service to guests, answering questions and...

  • Deli Clerk II

    1 settimana fa


    Verona, Veneto, Italia Festival Foods A tempo pieno

    About the RoleFestival Foods is seeking a skilled Deli Clerk II to join our team. As a Deli Clerk II, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key ResponsibilitiesCustomer Service: Provide helpful and courteous service to guests, answering questions and...


  • Verona, Veneto, Italia Kuehne + Nagel AS A tempo pieno

    About the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our Road Logistics team in Verona. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesConduct proactive...


  • Verona, Veneto, Italia Storm Guard of St Louis A tempo pieno

    About Storm Guard of St LouisWe are a leading exterior remodeling company dedicated to providing top-notch services to our clients. With over 25 years of experience, we have established a reputation for excellence and customer satisfaction.Job SummaryWe are seeking a highly motivated and results-driven Roofing Sales Representative to join our team. As a key...


  • Verona, Veneto, Italia Randstad Filiale di Verona Office A tempo pieno

    Job Opportunity in Sales and Business DevelopmentRandstad Filiale di Verona Office is seeking a dynamic and motivated professional with a passion for sales to join our team as a Commercial Sales Representative.About the JobKey ResponsibilitiesDevelop and implement sales strategies to drive business growth and expand the customer portfolio.Present products...


  • Verona, Veneto, Italia Kuehne + Nagel As A tempo pieno

    About the RoleWe are seeking a highly motivated and experienced Sales Professional to join our team as a Road Logistics Sales Representative. As a key member of our sales team, you will be responsible for promoting our road logistics services to new and existing customers in the Italian market.Key ResponsibilitiesConduct proactive sales calls, visits, and...


  • Verona, Veneto, Italia Kuehne + Nagel As A tempo pieno

    About the RoleWe are seeking a highly motivated and experienced Sales Professional to join our team as a Road Logistics Sales Representative. As a key member of our sales team, you will be responsible for promoting our road logistics services to new and existing customers in the Italian market.Key ResponsibilitiesConduct proactive sales calls, visits, and...


  • Verona, Veneto, Italia Antal International Network A tempo pieno

    About the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our team at Antal International Network. As a Sales Development Representative, you will play a critical role in driving business growth and expansion by identifying and pursuing new sales opportunities.Key ResponsibilitiesMarket Research and Analysis:...


  • Verona, Veneto, Italia Antal International Network A tempo pieno

    About the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our team at Antal International Network. As a Sales Development Representative, you will play a critical role in driving business growth and expansion by identifying and pursuing new sales opportunities.Key ResponsibilitiesMarket Research and Analysis:...


  • Verona, Veneto, Italia Gi Group A tempo pieno

    Addetta/O Customer Service Luogo di lavoro: LegnagoGiGroup, filiale di Legnago, ricerca per ampliamento databaseCUSTOMER SERVICELa risorsa sarà inserita all'interno dell'ufficio tecnico e si occuperà di:prenotazione ritiro rifiuti ingombrantiproblemi con il serviziocontatto tra gli utenti esterni e quelli interniOrario di lavoro: giornaliero dal lunedì al...


  • Verona, Veneto, Italia Page Personnel A tempo pieno

    Posizione: Specialista Customer Service Import/Export AereoLa figura selezionata, riportando direttamente al Branch Manager, avrà le seguenti responsabilità:Gestione delle relazioni con clienti e corrispondentiSupporto e assistenza ai clientiGestione delle problematiche relative alle spedizioni aeree in importazione ed esportazioneCollaborazione con il...