Lavori attuali relativi a Customer Success Team Leader - Turbigo - Siemens Digital Industries Software
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Turbigo, Italia DATLAS A tempo pienoUna azienda tecnologica cerca un Customer Success Manager a Turbigo per garantire il successo dei clienti. Sarai responsabile della gestione strategica delle relazioni e delle performance, monitorando KPI e soddisfazione del cliente. Il candidato ideale ha esperienza in Customer Success o Account Management, ottime capacità relazionali e orientamento ai...
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Turbigo, Italia Adobe A tempo pienoA leading technology company is looking for a Customer Success Manager located in Lombardia, Turbigo, to drive digital transformation and maximize customer value. You will build partnerships with enterprise accounts, lead implementation strategies, and enhance product adoption. Candidates must have a relevant degree, experience in digital marketing, and...
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Turbigo, Italia HCLSoftware A tempo pienoA leading enterprise software firm in Italy is seeking a Client Success Executive to drive value for customers using HCL DX. The role requires 5-10 years of experience and involves serving as a trusted advisor, ensuring customer onboarding, and managing relationships. Candidates should possess a background in digital experience platforms, strong...
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Senior Enterprise Customer Success Leader
2 settimane fa
Turbigo (MI), Italia Adobe A tempo pienoA leading technology company is looking for a Customer Success Manager located in Lombardia, Turbigo, to drive digital transformation and maximize customer value. You will build partnerships with enterprise accounts, lead implementation strategies, and enhance product adoption. Candidates must have a relevant degree, experience in digital marketing, and...
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Customer Success Specialist
1 settimana fa
Turbigo, Italia LimoLane A tempo pienoLimoLane è una piattaforma digitale di mobilità che sta rivoluzionando il settore del Business Travel premium, rendendo la prenotazione di un trasferimento privato semplice, rapida e intuitiva. I nostri valori guidano ogni decisione: Siamo presenti con uffici in Europa, Stati Uniti e APAC e supportiamo oltre 1.500 clienti in più di 500 città in tutto il...
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Customer Success Manager
2 settimane fa
Turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Customer Success Manager
2 settimane fa
turbigo, Italia ServiceNow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post‑sale journey to maximize the value of their ServiceNow investment. You will build strategic long‑term relationships with customers,...
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Jr. Customer Success Manager
1 settimana fa
Turbigo, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a...
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Strategic ServiceNow Customer Success Manager
2 settimane fa
Turbigo, Italia ServiceNow A tempo pienoA leading software company located in Lombardy is seeking a Customer Success Manager to facilitate customer success post-sales by guiding a portfolio. The role involves strategic relationship management, ensuring customer satisfaction, and driving business outcomes through a tailored success approach. The ideal candidate has extensive experience in SaaS...
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Jr. Customer Success Manager
6 giorni fa
Turbigo, Italia Flottando A tempo pienoAbout the roleWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on...
Customer Success Team Leader
8 ore fa
About Us Siemens Digital Industries Software - Transform the everyday. Let's make the difference together About the Role We are looking for a Customer Success Team Leader to help guide and elevate a growing group of Customer Success Managers (CSMs) across the EMEA region. This role is ideal for an experienced and high‑performing CSM who enjoys leading by example, enabling others, and strengthening our Customer Success community—while continuing to directly manage strategic customers of their own. As a key contributor within our Customer Success organisation, you will play a vital role in driving adoption, value, and retention across our Enterprise SaaS portfolio. You’ll support your peers through coaching, best‑practice sharing, and day‑to‑day guidance, helping shape how Customer Success operates and grows within Siemens Digital Industries Software. This role can be based in either Italy, Poland, Netherlands or Spain and includes periodic travel across the region. Key Areas of ResponsibilityLead by example: Serve as a senior CSM within the team, managing your own portfolio of enterprise customers and delivering measurable business outcomes. Provide day‑to‑day guidance, mentoring, and coaching to CSMs, helping elevate skills, confidence, and customer engagement quality.Enable team performance: Foster a culture of collaboration, learning, and operational excellence across the EMEA CSM community. Support onboarding of new team members and promote best practices that improve consistency and customer experience.Drive customer value and adoption: Help accelerate customer time‑to‑value by supporting effective onboarding, reviewing usage insights, and promoting adoption strategies that scale. Partner with Sales to support renewals and help identify upsell/cross‑sell opportunities.Strengthen customer success operations: Contribute to process optimisation and scalable ways of working across GRR, NRR, NPS, CSAT, and product adoption metrics. Facilitate feedback loops with Product, Services, Sales, and Support to ensure customer needs influence roadmaps and service improvements.Support complex customer scenarios: Act as an escalation point for challenging cases, helping the team navigate risks with a calm, solutions‑focused mindset. Reinforce alignment around customer outcomes and Siemens’ strategic objectives.QualificationsSignificant experience as a Customer Success Manager in a B2B SaaS or enterprise software environment, with a track record of driving adoption, retention, and business value. Demonstrated ability to coach and influence peers, lead initiatives, or contribute to team development. Strong communication and stakeholder‑management skills, with the confidence to engage senior customer and internal stakeholders. Strategic thinker with a practical, hands‑on approach to problem‑solving and customer engagement. Experience working with large, international enterprise customers; familiarity with industrial software (e.g., CAD, PLM, CAE, Simulation, Low Code) is a plus. Fluent in English; additional European languages are beneficial. Bachelor’s or Master’s degree in a relevant field, and willingness to travel across the EMEA region as needed.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We are Siemens A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare. Siemens. Making Real What Matters If you want to make a difference – make it with us #SWSaaS #siemens #Transformtheeveryday #PLM #CAD #CAE #ALM #Simulation #IoT #DigitalTwin #Industry4.0 #SmartManufacturing #digitaltransfomation #smartfactory #Industry40 #Digitalfactory #CustomerSuccess #CustomerSuccessManager #CSM #ClientSuccess #J-18808-Ljbffr
