Lavori attuali relativi a Consumer care - Sant'Ambrogio di Torino - DAINESE
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Consumer Care
55 minuti fa
Torino, Italia Dainese A tempo pienoDainese is the global leader in protective equipment and apparel of excellence for motorcycling and dynamic sports. Headquartered in Vicenza, Italy, the company has a presence in EMEA, APAC and the Americas. Dainese owns three prestigious brands - Dainese, AGV and TCX - which are synonymous with innovation and technical excellence. It is present in 96...
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Consumer Care
19 ore fa
Torino, Italia DAINESE A tempo pienoDainese is the global leader in protective equipment and apparel of excellence for motorcycling and dynamic sports. Headquartered in Vicenza, Italy, the company has a presence in EMEA, APAC and the Americas. Dainese owns three prestigious brands - Dainese, AGV and TCX - which are synonymous with innovation and technical excellence. It is present in 96...
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Consumer Care
19 ore fa
torino, Italia DAINESE A tempo pienoDainese is the global leader in protective equipment and apparel of excellence for motorcycling and dynamic sports. Headquartered in Vicenza, Italy, the company has a presence in EMEA, APAC and the Americas. Dainese owns three prestigious brands - Dainese, AGV and TCX - which are synonymous with innovation and technical excellence. It is present in 96...
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Franchise BP Senior Controller
2 settimane fa
giuliano di roma, Italia Aims International Italia Società Benefit A tempo pienoFRANCHISE BP SENIOR CONTROLLER - CONSUMER HEALTH CAREOur client is one of the leading international players in the field of innovative patient solutions and healthcare. The company’s values are embedded in the organization and foster a positive, dynamic and people-centered work environment that empowers individuals. The company is truly committed to...
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Franchise BP Senior Controller
4 giorni fa
giuliano di roma, Italia Aims International Italia Società Benefit A tempo pienoFRANCHISE BP SENIOR CONTROLLER - CONSUMER HEALTH CAREOur client is one of the leading international players in the field of innovative patient solutions and healthcare. The company’s values are embedded in the organization and foster a positive, dynamic and people-centered work environment that empowers individuals. The company is truly committed to...
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Consumer Care and Engagement Coordinator
2 settimane fa
Giuliano di Roma, Italia Konecta Digital and SL&E Team for Coca-Cola A tempo pienoOverviewLocation: Milan (hybrid) or remote (if Albania / Kosovo)Languages: Albanian / Kosovo Albanian (native), Italian (native or close to native in written and spoken), English (fluent, spoken and written) + Additional Eastern European languageContract: Permanent 40 h a week, full time, Hybrid (Milan) or remote (Albania / Kosovo)About the RoleJoin the...
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Consumer Care and Engagement Coordinator
2 settimane fa
giuliano di roma, Italia Konecta Digital and SL&E Team for Coca-Cola A tempo pienoOverviewLocation: Milan (hybrid) or remote (if Albania / Kosovo)Languages: Albanian / Kosovo Albanian (native), Italian (native or close to native in written and spoken), English (fluent, spoken and written) + Additional Eastern European languageContract: Permanent 40 h a week, full time, Hybrid (Milan) or remote (Albania / Kosovo)About the RoleJoin the...
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Consumer Care and Engagement Coordinator
2 settimane fa
Giuliano di Roma, Italia Konecta Digital and SL&E Team for Coca-Cola A tempo pienoOverview Location: Milan (hybrid) or remote (if Albania / Kosovo) Languages: Albanian / Kosovo Albanian (native), Italian (native or close to native in written and spoken), English (fluent, spoken and written) + Additional Eastern European language Contract: Permanent 40 h a week, full time, Hybrid (Milan) or remote (Albania / Kosovo) About the Role Join the...
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Consumer Specialist
3 settimane fa
giuliano di roma, Italia Sonova A tempo pienoSonova serves the cochlear implant market through the Advanced Bionics brand. Putting the patient first, Advanced Bionics brings continuous innovation to this remarkable technology, delivering the promise of clear, high-resolution sound and optimal speech understanding to children and adults with significant hearing loss. Advanced Bionics is a global leader...
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Bilingual Consumer Care
2 settimane fa
Giuliano di Roma, Italia Konecta Digital and SL&E Team for Coca-Cola A tempo pienoA leading consumer support organization is looking for a Customer Support Specialist to join a dynamic team working with Coca-Cola. This full-time position can be remote or hybrid in Milan. Candidates should be fluent in English, Italian, and Albanian, possess a degree in a relevant field, and have a strong interest in client relations. Responsibilities...
Consumer care
5 ore fa
Dainese is the global leader in protective equipment and apparel of excellence for motorcycling and dynamic sports. Headquartered in Vicenza, Italy, the company has a presence in EMEA, APAC and the Americas. Dainese owns three prestigious brands - Dainese, AGV and TCX - which are synonymous with innovation and technical excellence. It is present in 96 countries through a consolidated network of wholesale partners, 45 mono-brand shops and a direct e-commerce channel.Consumer Care & Digital Operations Intern - German SpeakerThe Consumer Care & Digital Operations Intern sits in the Digital & E-commerce department and is required to provide assistance to the digital operations team to ensure high level service towards our consumers globally for any topic related to ecommerce orders, returns, product information and advice, after sales and warranty, product customization, services and reparation or any other request received through our media channels (form, email, chat, phone). Additionally, he/she will also assist digital operations and accounting activities related to the marketplace business management (Amazon, etc).Main accountabilities:Customer communication & supportManage inbound and outbound emails, calls, chats, directly to/from final consumers from all over the world for any topic related to ecommerce orders, returns, product information and advice, after sales and warranty, services and reparation.Ensure that consumers’ inquiries are being responded to in an appropriate and timely manner based on company SLAs.Communicate with the logistic and warehouse teams regarding inbound/outbound shipments statusCommunicate with couriers regarding inbound/outbound shipments for any issues reported by our customersCommunicate with company-owned stores to manage end customers (B2 C)Analyze any product complaints received and provide the customer with the best solutionAnalyze any paid repair requests and provide the customer with the most appropriate solutionManage product reviews and Q& AsSupport with text proofreading on Dainese, AGV, TCX official websiteDigital Operations administrationSupport the team in identifying and resolving potential internal issues related to ecommerce logistic and accounting.Support with operational work of managing stock corrections in our ERP where needed to ensure a seamless customer experience.Register online returns from marketplacesManage duties related to Amazon invoicingAssist with digital operations activities related to marketplaces accounts, catalogues, pricing, etcKey skillsMulti-lingual native speaker or fluent in German and English. Other languages will be a plus.Strong communication skills, correct use of grammar, syntax, as well as of vocabulary and spelling.Collaborative, flexible, positive, team player, eager to learn.Microsoft Office knowledgeExperience or passion for the motorbike industry.We believe in the strength of diversity and the value created when different perspectives come together. Being an inclusive company isn’t a goal – it’s the journey we choose to take every day. Our recruitment process complies with Italian Legislative Decrees 198/2006, 215/2003, and 216/2003, guaranteeing equal opportunity to whoever wishes to join us on this journey.The position is open to everyone – we welcome every identity and orientation, safeguarding and promoting the free expression of each individual.
