Junior customer service
9 ore fa
Tradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing tradition. The secret of success lies in the value of Santoni of people engaged with us and who share our passion and our ethics. Intelligence, imagination and intuition guide our strategic choices. To expand our workforce, we are looking for a Junior Customer Service & Digital Operations Specialist, t o support day-to-day customer care and e-commerce operations by managing key service tasks such as orders, returns, customer data updates and first-line interactions, contributing to the delivery of a luxury-level service in line with Santoni’s brand values. Key ResponsibilitiesDaily monitoring of orders and shipments, addressing issues or delays Managing returns and post-sales communications across all channels (email, phone, chat) Handling customer master data and ensuring CRM / e-commerce platforms are always up to date Coordinating with logistics and operations to support accurate documentation and flows Supporting the Digital Concierge team with back-office needs and escalations Generating weekly KPIs and service quality reports Ensuring brand tone and high-end experience in every customer interaction RequirementsPrevious experience (even short-term) in e-commerce customer service, preferably in fashion / luxury Educational background in languages, economics, marketing or similar Strong command of Microsoft Office, especially Excel Familiarity with CRM and e-commerce platforms (Salesforce Commerce Cloud, Hubspot, etc.) Analytical mindset, attention to detail and customer focus Team player with excellent communication and empathy Fluency in Italian and English; other languages are a plus#J-18808-Ljbffr
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Junior Luxury Customer Service
10 ore fa
Rome, Italia Altro A tempo pienoA luxury fashion company in Rome is seeking a Junior Customer Service & Digital Operations Specialist to enhance e-commerce operations and customer care. The ideal candidate has experience in e-commerce customer service, ideally in the fashion industry, and must be fluent in Italian and English. Key responsibilities include managing customer interactions,...
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CUSTOMER SERVICE CON LINGUE
10 ore fa
Rome, Italia Altro A tempo pienorealtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lussoIl nostro cliente è un’importante realtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso.Per il potenziamento del Team Customer Service, Manpower ricerca:ADDETTA AL CUSTOMER CARE – LINGUE...
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CUSTOMER SERVICE CON LINGUE
9 ore fa
Rome, Italia Altro A tempo pienorealtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso Il nostro cliente è un’importante realtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso.Per il potenziamento del Team Customer Service, Manpower ricerca:ADDETTA AL CUSTOMER CARE – LINGUE...
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Customer Service Support
10 ore fa
Rome, Italia Altro A tempo pienoJoin to apply for the Customer Service Support role at ROVI Pharmaceutical CompanyResponsibilitiesSupport Customer Service Manager in daily activities, also liaising with 3PL Logistic Supplier.Support Logistics Deviations and Non-Conformities in line with SOP.Handle Quality complaints and support on any other Quality topics/requests.Assist with customer
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Customer Service Advisor
10 ore fa
Rome, Italia Altro A tempo pienoCross Border Talents is a leading global recruitment company that specializes in sourcing top talent for businesses across various industries. Our mission is to connect companies with the best candidates and help individuals find fulfilling career opportunities.Job Overview We are currently seeking a highly motivated and customer-focused individual to join...
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Customer Service Support
9 ore fa
Rome, Italia Altro A tempo pienoJoin to apply for theCustomer Service Supportrole atROVI Pharmaceutical CompanyResponsibilitiesSupport Customer Service Manager in daily activities, also liaising with 3PL Logistic Supplier.Support Logistics Deviations and Non-Conformities in line with SOP.Handle Quality complaints and support on any other Quality topics/requests.Assist with customer
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Customer Service Advisor
9 ore fa
Rome, Italia Altro A tempo pienoCross Border Talents is a leading global recruitment company that specializes in sourcing top talent for businesses across various industries. Our mission is to connect companies with the best candidates and help individuals find fulfilling career opportunities. Job OverviewWe are currently seeking a highly motivated and customer-focused individual to join...
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Junior customer service
10 ore fa
Rome, Italia Altro A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since 1975 we are Builders of beauty", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
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Customer service manager
2 settimane fa
Rome, Italia The Tour Guy A tempo pienoOur Company:The team working at The Tour Guy is creating a user ecosystem that revolutionizes how travelers connect with destinations. We genuinely believe in the record of humanity and how learning about our cultures (good and bad) can improve us as individuals and bring us closer as a group. We achieve that through thoughtful and well-constructed travel...
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Customer service manager
2 settimane fa
Rome, Italia The Tour Guy A tempo pienoOur Company: The team working at The Tour Guy is creating a user ecosystem that revolutionizes how travelers connect with destinations. We genuinely believe in the record of humanity and how learning about our cultures (good and bad) can improve us as individuals and bring us closer as a group. We achieve that through thoughtful and well-constructed travel...
